Why This Job is Featured on The SaaS Jobs
### Why this Role is Featured on The SaaS Jobs
This GTM Associate role stands out in SaaS because it sits at the intersection of product-led platforms and a heavily regulated legacy industry. Gigs is positioning itself as infrastructure that other tech companies embed, which creates a distinct go-to-market environment: buyers are building new products on top of the platform, not just purchasing a standalone tool. That makes commercial work tightly linked to product context, partner ecosystems, and clear articulation of “why now” for different verticals.
For a SaaS career, the role offers durable fundamentals in pipeline creation, qualification, and market mapping, while also building fluency in how modern GTM teams operate with data discipline and tooling. The emphasis on maintaining clean CRM records and collaborating with marketing reflects how scalable SaaS revenue systems are built, and the exposure to GTM experiments supports transferable judgment for future roles across sales development, partnerships, or revenue operations.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About Gigs
At Gigs, we're building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.
Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.
Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.
If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.
Things We Care About
We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.
- Speed. We move and we ship. We set bold deadlines and treat every week like it matters.
- Ownership. If you see something broken, fix it. We don't wait for permission.
- Customer Obsession. Our customers' product is our product.
- Ambiguity. We're building frontier technology in a complex domain. You'll need sound judgement and good instincts to make decisions without complete information.
- First principles. We don't ask how things have been done before. We ask why they were done that way at all.
The Role
GTM Associates at Gigs are the engine of top-of-funnel growth - and the starting point for a career in commercial leadership. You'll work closely with GTM Leads to identify, qualify, and develop pipeline across Gigs' markets.
This isn't a role where you execute a handed-to-you playbook. You'll help build it and the best people here grow fast because of it. Our GTM org is lean by design. You'll have real visibility with GTM leadership from day one, and the commercial decisions you make will matter.
What you will do
- You'll become a product expert. You'll develop deep knowledge of the Gigs platform and our competitor landscape - understanding not just what we offer, but why it matters to each buyer and how we win.
- You'll own both inbound and outbound. You'll manage inbound leads using clear qualifying criteria and prospect into new accounts with strategic, thoughtful outreach to upmarket buyers. Quality of engagement matters as much as volume.
- You'll bring AI into how you work, naturally. You research accounts, prepare for meetings, and iterate on outreach using AI tools as a core part of your workflow. You share what works and help raise the bar for how the whole team operates.
- You'll partner with marketing to drive pipeline. You'll work closely with the marketing team to manage outbound campaigns, increase lead volume, and make sure commercial follow-through is tight when campaigns land.
- You'll prepare every conversation to a high standard. Before any meeting, you know the company, the buyer, and the angle. You develop the instincts to match research to relevance - and you use every tool available to get there faster.
- You'll keep the CRM your source of truth. You'll maintain accurate, up-to-date records in HubSpot so that the whole team can act on clean data. Good hygiene isn't admin - it's how the machine runs.
- You'll provide deal support and develop judgment alongside experienced operators. You'll shadow deal calls, run discovery meetings, and progressively take on more ownership as your skills develop.
- You'll contribute to strategic projects across the US GTM org. Pipeline is your anchor, but this role is deliberately broader. You'll flex into market mapping, go-to-market experiments, and commercial analysis as the US team scales — and take real ownership when you do.
- You'll help build the playbook, not just run it. The US GTM motion is still being shaped. You'll document what works, flag what doesn't, and bring structure to how the team targets and prioritises. The people who grow fastest here treat that as a competitive advantage, not admin.
What we are looking for
- You have a high-growth commercial mindset. You've worked in a commercial, strategy, or analytically rigorous role - in sales, business development, partnerships, consulting, or something adjacent. You know how to find the right buyers, earn their attention, and build momentum. We care more about how you think than where you've worked.
- You are analytically sharp. You approach a new market or account the way a good analyst approaches a problem - you form a hypothesis, test it, and revise. You're comfortable with ambiguity and you make structured decisions fast.
- You are an exceptional communicator. In writing and in person, you convey complex ideas clearly and adapt your message to your audience. You know that one precise, relevant message beats ten generic ones - and you're equally comfortable in a written brief and on a live call.
- You are commercially curious. You think about fit, timing, and trigger - not just contact lists. You want to understand why a company might buy, not just that it could.
- You reach for AI without being asked to. You use AI tools to research faster, write sharper outreach, and prepare better. You have a genuine point of view on where it helps and where it doesn't - and you figure out the unsolved parts rather than waiting for someone else to.
- You are a proactive self-starter. You don't wait for a playbook. You help build one, document what you learn, and bring the team along.
- You are passionate about technology. You're genuinely interested in how businesses embed new capabilities into their products - and energised by the idea of selling infrastructure that enables that.
- You care deeply about outcomes. Whatever you do needs to have commercial impact. You make smart trade-offs between speed and quality, and you hold yourself accountable to results.
Work At Gigs
At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. You should expect regular time in one of our hubs, as well as occasional travel for team workshops, customer meetings, and Gigs Republic, our bi-annual company off-site. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.
What We Offer
At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan
Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our Careers page.
