Why This Job is Featured on The SaaS Jobs
This Account Executive role sits at a familiar SaaS intersection of vertical software and go to market specialization. Toast sells an end to end platform to restaurants, and the remit here is tied to a specific segment: Mandarin cuisine operators. That combination of industry focus and language enabled selling reflects how mature SaaS companies expand coverage by building credibility and relevance within clearly defined communities.
For a SaaS sales career, the work reinforces core enterprise habits in a smaller business context: structured discovery, product demonstration, commercial negotiation, and clean handoffs into onboarding. Because the role blends inbound follow up with referral based prospecting, it also builds range across pipeline sources, a useful foundation for later moves into segment leadership, partnerships, or broader territory ownership. Exposure to competitive positioning and CRM discipline adds portability across most B2B SaaS environments.
The strongest fit is likely a seller who prefers consultative conversations over transactional pitching and who is comfortable running a full sales cycle with high personal accountability. It also suits someone early in a closing career who wants to deepen industry fluency while using bilingual communication as a professional advantage in a SaaS context.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
This is a fully remote bilingual Mandarin sales opportunity based out of a personal home office.
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
As a Strategic Cuisines Account Executive, you will help grow Toast’s presence within Mandarin cuisine restaurants. Using a consultative sales approach, you will convert inbound demand, generate new opportunities through referrals, and build trusted relationships with restaurateurs. By delivering a high-quality, language-inclusive experience, you will identify each restaurant’s needs and recommend how Toast’s end-to-end platform helps their business run better. Your role will focus on driving new customer growth through calls, demos, and closing contracts in the customer’s preferred language.
A day in the life (Responsibilities)
- Following up on marketing qualified leads in the market you support
- Conducting discovery calls & product demonstrations in your customer’s preferred language
- Creating and reviewing quotes and contracts in your customer’s preferred language
- Ensure our onboarding team and customer are set up for success post sale
- Understand the competitive landscape in your market (strengths, weaknesses, benefits) to best position Toast.
Your Mandarin skills will be used on the job to communicate with Mandarin-speaking customers and prospective customers, while your English language skills will be used primarily for communicating with other employees at Toast. As with most internal business at Toast, the job application and interview process for this role will be conducted primarily in English.Toast will not sponsor applicants for work visas for this role
What you'll need to thrive (Requirements)
Fluency in both oral and written English and Mandarin is required for this role
- 1+ years of experience in a sourcing or closing sales role, restaurant operations, or a relatable field and industry
- Strong communication, organizational and presentation skills with the ability to sell and negotiate at all decision-making levels
- Proven track record of success in meeting and exceeding goals
- Ability to work in a fast-paced, entrepreneurial and team environment
- Self-motivated, creative, and flexible
- General technical proficiency with software
What will help you stand out (Nice to Haves/Nonessential Skills)
- Experience using Salesforce to keep track of Sales activities
- Sandler Sales Training
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people.
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
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