Why This Job is Featured on The SaaS Jobs
An onsite Sales Development Representative role at a Series C, AI-native SaaS company sits at a useful intersection of modern go to market and emerging product categories. Level AI operates in customer service intelligence for contact centers, where buying cycles often involve multiple stakeholders and clear proof of operational impact. That makes the SDR function especially relevant, since early discovery and messaging discipline strongly influence pipeline quality in enterprise oriented SaaS.
For SaaS career development, this kind of seat builds durable fundamentals in prospect research, persona based outreach, and the mechanics of turning a narrative into qualified meetings. The emphasis on data driven iteration also mirrors how many SaaS revenue teams operate, with feedback loops between activity, conversion, and messaging. Experience engaging senior buyers around AI and customer experience use cases tends to transfer well across adjacent SaaS categories selling into operations, support, and analytics.
This role is best suited to someone who wants high repetition learning in outbound and is comfortable being measured through activity and outcomes. It will fit professionals who prefer structured collaboration with sales and internal stakeholders, and who are motivated by refining outreach craft over time. Onsite work in Mountain View also signals a preference for in person coaching and tight coordination with the broader go to market team.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Level AI, founded in 2019, is a Series C startup headquartered in Mountain View, California. We
transform customer engagement by reimagining contact centers as strategic assets. Our
AI-native platform leverages advanced technologies, including Large Language Models, to
extract actionable insights from customer interactions. By providing these deep insights,
Level AI empowers organizations to elevate customer experience and drive sustainable
growth. With a commitment to consistent innovation, Level AI stands as one of the industry’s
most adaptive and forward-thinking solutions.
Our AI-powered customer service intelligence platform is designed to enhance the customer
experience for companies of all sizes. Leveraging a powerful semantic engine, Level AI
analyzes every support conversation within contact centers to deliver enterprise-wide
insights that improve quality assurance and agent performance.
As an SDR at Level AI, you will be at the forefront of our sales efforts, generating qualified
opportunities and establishing meaningful connections with high-profile personas. Your skills
in prospecting, creative outreach, and data-driven solutions will be key in building an
effective sales pipeline and driving revenue.Join us and be part of an exciting journey as we
revolutionize the AI industry, and play a crucial role in driving our company's growth!
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Responsibilities:
- Conduct rigorous research on companies and identify potential customers
- Pitch our company and solution to prospects, showcasing our unique value proposition
- Develop compelling emails and campaigns to capture the attention of prospects and drive engagement
- Establish exciting new opportunities and meetings with prospective customers
- Utilize targeted cold-calling and emailing to create significant outreach and generate qualified leads
- Use data-driven solutions to track your results and constantly refine your approach to achieve optimal outcomes
Requirements:
- Passionate about launching a sales career, with a strong desire to learn and grow in a dynamic sales environment, no prior experience required.
- Excellent skills in prospecting, cold calling, and emailing, with a knack for crafting compelling messagesKeen interest in AI and the enterprise sales process, staying up-to-date with industry trends
- Good interpersonal skills and the ability to collaborate with internal stakeholders as well as end customers to drive success
- Thrive on helping customers solve their problems, providing them with a solution that will meet their needs
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Perks & Benefits:
At Level AI, we believe in fostering a supportive and collaborative team culture that is dedicated to your personal and professional growth. Join us and enjoy an array of exciting company perks, including :
- Comprehensive Health, Vision, and Dental Insurance Coverage
- Flexible Paid Time Off (PTO) policy
- Investment in your growth
- Company Swag, holiday parties, monthly dinners/lunches, and fun off-site visits
- Parental Leave
- 401(k) plan
Compensation: We value your skills and aptitude! We offer market-competitive compensation, tailored to your skill set and experience, as we recognize and reward your contributions to our success.
