Why This Job is Featured on The SaaS Jobs
This Technical Program Manager role stands out in the SaaS ecosystem because it sits at the intersection of delivery discipline and product engineering outcomes in a cloud-based environment. The remit goes beyond running Scrum ceremonies, leaning into pragmatic use of multiple Agile frameworks to support teams building and shipping software with consistent quality. For SaaS companies, that combination often signals a need to coordinate complex, visible initiatives while keeping iteration cadence predictable.
From a SaaS career perspective, the role builds durable strengths in translating customer requirements into executable plans, managing the full development lifecycle, and aligning delivery to business objectives. Experience here tends to sharpen operating rhythm across backlog health, roadmap execution, and stakeholder alignment, while also reinforcing technical fluency around APIs, cloud platforms, and modern engineering tooling. These are portable capabilities across many SaaS product organizations.
The position is best suited to professionals who enjoy coaching teams toward self-management, maintaining clarity in ambiguous project spaces, and balancing competing priorities across multiple groups. It also fits program managers who prefer to be close to engineering realities, using data and process to remove friction rather than simply reporting status.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Summary
As a Technical Program Manager at Britive, you will be expected to not just ensure that Scrum is applied and practiced in letter and in spirit, but also coach teams in achieving a high-performance state that allows them to deliver with high standards of quality, repeatably. More importantly, you are expected to understand Agile and its ethos, and then apply practices from other Agile frameworks such as Kanban, XP, SAFe to complement Scrum.
Ultimately, you’ll help create self-managing and cross-functional teams that are flexible and productive during sprints. You should have true knowledge of the Scrum framework, with a focus on what new learnings the Scrum Guide provides with every revision. You’ll also need the ability to coordinate people and projects with a focus on business objectives.
Responsibilities
- Develop comprehensive project plans that merge customer requirements with company goals.
- Responsible for the overall development life cycle of the solution and managing complex projects with significant visibility and impact.
- Ensure teams are building deliverables that are high-value and high-quality, at a consistent and sustainable pace.
- Ensure effective use and continuous adoption of Agile principles: scrum, sprint, refinement, healthy backlog, grooming and planning.
- Communicate proactively with all involved teams to follow the best software development practices, identify problems and create solutions, to deliver high quality software.
- Work with leadership team, to develop a delivery strategy and road map.
- Prioritization, Project planning, Stakeholder management and tracking of external commitments.
- Facilitate internal communication, effective collaboration, and conflict resolution.
- Ensure effective Product Backlog management with an emphasis on clear and concise Product Backlog items.
- Facilitating stakeholder collaboration as requested or needed.
- Vendor Management (Compliance, SOW, Timesheets, etc.)
Requirements:
- PMP or Agile Scrum Master certification is good to have.
- Understanding of Cloud (AWS or Azure), API’s, Git/GitHub, Cloud services.
- Excellent communication skills and a great team player.
- Bachelor’s degree in Computer Science or equivalent combination of technical education and work experience.
- 5+ years of Project Management experience and as a technical contributor.
- Ability to manage multiple competing priorities in a fast-paced, globally distributed, dynamic, cloud-based ecosystem.
- Strong JIRA skills with sharp attention to details.
- Strong business and technical vision
- Excellent problem-solving skills
