Why This Job is Featured on The SaaS Jobs
This Senior Business Systems Advisor (HR) role stands out in SaaS because it focuses on the operational backbone that enables scale: the HR technology ecosystem. In product-led companies, systems like Workday and applicant tracking tools become critical infrastructure as headcount grows and org design evolves. The remit signals a company investing in process maturity without treating HR systems as purely administrative.
From a SaaS career perspective, the work builds durable experience in translating ambiguous stakeholder needs into implementable system roadmaps, then driving adoption across functions. That combination of process design, platform governance, and cross-functional delivery is widely portable across SaaS organizations where tooling sprawl and data consistency become recurring challenges. Exposure to prioritization, tradeoffs, and executive-level alignment also maps closely to how SaaS companies run multi-quarter transformation initiatives.
The role is best suited to professionals who prefer operating at the intersection of People Operations and enterprise systems, with a bias toward structured execution. It will fit someone comfortable influencing without owning every configuration detail, and who enjoys partnering with IS and senior leaders to turn HR requirements into scalable, maintainable workflows.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Shape the systems behind a world-class employee experience.
How do you scale people operations thoughtfully when your company is growing, but still values agility? At Coveo, we’re looking for someone who can bridge People, systems, and execution to help us evolve the way our HR technology ecosystem supports the business.
This role sits at the intersection of People Operations, project management, and enterprise systems. You’ll partner closely with People leaders, Information Systems & Technologies, and executive stakeholders to translate HR needs into scalable solutions across platforms like Workday and our applicant tracking systems.
As our Senior Business Systems Advisor (HR) you will:
Evaluate processes, identify optimization opportunities, and recommend scalable solutions adapted to Coveo’s reality and growth stage.
Own and drive cross-functional HR systems initiatives, from discovery and prioritization to delivery and adoption.
Partner with People teams to translate operational and strategic needs into clear system requirements and implementation plans.
Act as the main bridge between HR and IS, ensuring priorities, timelines, and tradeoffs stay aligned with business goals.
Support the evolution of Coveo’s HR technology ecosystem, including Workday and talent acquisition platforms.
Collaborate with senior stakeholders, including the Chief People Officer and Systems leaders, to influence roadmap decisions and improve employee experience through technology.
Here is what will qualify you for the role:
Significant experience leading HR systems and technology projects.
Strong understanding of enterprise Human Capital Management (HCM) and/or ERP platforms such as Workday, without necessarily being deeply configuration-focused.
Ability to navigate complex stakeholder environments and translate business needs into actionable technical deliverables.
Solid project management skills, including prioritization, estimation, risk management, and cross-functional coordination.
What will make you stand out:
Experience working in consulting, transformation, or implementation environments.
Exposure to HR technology ecosystems beyond HCMs, such as performance management or applicant tracking systems.
Experience scaling processes and systems in mid-sized organizations balancing enterprise ambitions with pragmatic execution.
Strong business acumen and the ability to challenge ideas constructively while building trust across teams.
Do you think you can bring this role to life? Send us your application, we want to hear from you!
Join the Coveolife!
We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.
This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.
Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.
