Why This Job is Featured on The SaaS Jobs
AI Platform Engineering is becoming a core capability for SaaS companies that sit close to business-critical data, and this role reflects that shift. With an Enterprise Performance Management product, Jedox operates in a domain where accuracy, governance, and integration matter as much as model quality. The remit spans platform design, multi-provider LLM routing, and production standards, signalling a move from isolated AI features toward an internal AI foundation that can support multiple product and operational use cases.
From a SaaS career perspective, the work builds durable experience in operationalising AI: reliability, latency and cost controls, evaluation to manage hallucinations, and lifecycle practices such as CI/CD and prompt or model versioning. The emphasis on reusable services and APIs also maps well to how SaaS organisations scale capabilities across teams, while integrations with tools like Microsoft 365 and Salesforce mirror the ecosystem reality of enterprise SaaS deployments.
This position suits engineers who prefer platform ownership over one-off prototypes and who enjoy connecting AI systems to real workflows. It will resonate with professionals comfortable balancing experimentation with governance, and with those who like working at the intersection of cloud infrastructure, developer experience, and applied machine learning in a product-led environment.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
At Jedox, we help businesses plan for a better future. Our Enterprise Performance Management (EPM) software empowers finance, sales, and other departments to budget, forecast, and analyze data—all in one intuitive platform. We’re on a mission to turn complex planning into #Superplännen: that amazing moment when everything goes exactly as you envisioned it.As an AI Platform Engineer, you will design and deliver reliable, secure and high-performing AI systems that transform the way organisations interact with data and automate workflows. You will be responsible for ensuring that all AI solutions meet production standards, deliver quantifiable value, and align with Jedox's focus on impactful results and continuous enhancement.
- Design and operate AI platforms: Build and manage the enterprise AI platform, integrating multiple LLM providers with routing, fallback strategies and cost control.
- Develop reusable AI services: Develop scalable APIs and services to support agents, copilots and business applications throughout the organisation.
- Build intelligent agents and workflows: Design autonomous and multi-agent systems capable of reasoning, planning and executing complex business processes.
- Enable enterprise integrations: Drive end-to-end automation by connecting AI solutions to enterprise platforms such as Microsoft 365, SharePoint, Salesforce and Jedox.
- Implement RAG architectures: Develop advanced retrieval systems using hybrid search, vector databases and semantic indexing to ensure accurate, grounded outputs.
- Optimize AI performance: Ensure high system reliability while monitoring and improving latency, cost efficiency and inference performance.
Establish evaluation frameworks: Define metrics and testing strategies to ensure the accuracy of the AI, detect hallucinations, and evaluate its overall quality. - Ensure AI safety and governance: Maintain compliance and trustworthiness by implementing guardrails, monitoring systems and governance frameworks.
Manage AI lifecycle: Oversee prompt versioning, model management and CI/CD pipelines to maintain robust production deployments.
- 8+ years in software engineering, including 3+ years delivering production-grade AI applications
- Proven experience building and scaling enterprise AI solutions used by real users
- Strong expertise in LLMs, RAG, and AI agents, including multi-agent systems and business process integration
- Solid programming skills (Python) and experience with modern development practices (APIs, Docker, CI/CD)
- Strong understanding of cloud-native architectures (especially Azure), vector databases, and semantic search
- Hands-on experience with leading AI platforms (e.g., Azure OpenAI, AWS Bedrock, Copilot Studio)
- Familiarity with AI frameworks (e.g., LangChain, LangGraph), observability, and AI governance
- Excellent English communication skills are required
As a tech-driven company, Jedox uses modern technologies — including AI — to continuously improve our processes.
In recruiting, AI may support us in screening and structuring applications. It does not replace human judgment, but helps us reduce bias and ensure a consistent candidate experience. Your application is always reviewed by real people.
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