Why This Job is Featured on The SaaS Jobs
Store Manager roles rarely show up on SaaS-focused boards, but this one sits at the intersection of physical retail and platform-led operations. The listing signals a modern “retail-as-a-service” model, where a central platform supports brands with systems, data, and standardized processes across a multi-store footprint. That makes the role relevant to the broader SaaS ecosystem even though the day-to-day work happens on the shop floor in San Francisco.
For SaaS-minded professionals, the career value lies in learning how software-enabled operating models translate into measurable outcomes. Owning store-level KPIs like conversion, AOV, NPS, and inventory accuracy builds fluency in metrics, experimentation, and operational discipline that maps well to customer success, operations, and go-to-market roles inside SaaS companies. Exposure to tools such as Shopify, Slack, and Google Workspace also reinforces the habit of running work through systems rather than ad hoc processes.
This role best suits a leader who prefers clear accountability, hands-on execution, and coaching others while staying close to performance data. It aligns with someone who enjoys bridging customer experience with operational rigor, and who is curious about how platform infrastructure shapes consistency across locations and brand partners.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the Brand
Back in 2015, ALOHAS was founded in Hawaii to put a twist on espadrilles - the quintessential Spanish summer shoe. Since then, we have taken a break from the heat to develop fall/winter collections too, as well as clothing and accessories. Step by step, our style has evolved to incorporate both trendy silhouettes and timeless icons with a focus on sustainability. Proudly Spanish since birth, our shoes are designed in Barcelona and meticulously crafted by local artisans. Drawing on timeless trends that can last a lifetime, each design is a testament to our commitment to both style and innovation–all while maintaining an avant-garde spirit.
About the Role
We are seeking an innovative and results-driven Store Manager for our boutique powered by the Leap Platform, located on Fillmore St. opening September 2026. This leader will balance strategic business ownership with hands-on, client-focused leadership—driving sales performance while cultivating a warm, elevated in-store experience.
You will lead with clarity, empathy, and accountability, recruiting and developing a high-performing team through thoughtful hiring, coaching, and performance management. By setting clear expectations and leading by example on the sales floor, you will foster a collaborative, service-driven culture rooted in trust, professionalism, and brand pride.
As a local market expert, you will leverage community partnerships, events, and networking opportunities to drive traffic, deepen client relationships, and expand brand awareness. You will also partner with neighboring stores and execute impactful in-store activations that grow the customer base and strengthen community ties.
Operational excellence is central to this role. You will ensure brand standards are upheld across visual merchandising, cleanliness, inventory management, and shipment processing with strong attention to detail and consistency. The ideal candidate thrives in an independent, fast-paced retail environment, confidently managing daily operations including opening/closing procedures, scheduling, and payroll accuracy.
This role may extend beyond your primary location, occasionally supporting other Leap-powered stores within the market. Responsibilities may include assisting with new store openings, onboarding team members, providing sales floor coverage, or leading community activations.
Position Requirements
- Proven retail leadership experience, ideally within boutique, premium, or lifestyle brands, with a demonstrated ability to deliver elevated, personalized client experiences and cultivate long-term relationships.
- Inspirational leadership style with the ability to coach, motivate, and develop teams through consistent feedback, clear communication, and hands-on support.
- Inspirational leadership style with the ability to coach, motivate, and develop teams through consistent feedback, clear communication, and hands-on support.
- Strong business acumen with the ability to interpret performance metrics, identify trends, and adapt strategies to drive sales growth and profitability.
- Entrepreneurial mindset with comfort navigating fast-paced, evolving environments while maintaining focus and accountability.
- Demonstrated ability to build authentic client connections and serve as a brand ambassador with deep product knowledge and storytelling capability.
- Proactive talent strategy experience including recruiting, networking, succession planning, and building strong talent pipelines.
- Operational rigor and attention to detail across scheduling, payroll, inventory management, visual standards, and policy compliance.
- Proficiency with digital tools such as Shopify, Endear, Slack, and Google Workspace to support business operations and team communication.
- Flexible availability, including evenings, weekends, holidays, and occasional travel as needed.
- Ability to actively lead on the sales floor, including standing, walking, using ladders, and lifting up to 50 lbs.
- Must be 18+ years of age.
Annual Pay Range: $71K to $80K. Compensation will be determined based on the candidate’s experience, skills, competencies, and qualifications.
Key Performance Indicators (KPIs)
- Sales & Profitability: Meets and exceeds store sales targets, driving strong results in conversion, AOV, and UPT.
- Client Engagement: Achieves high Net Promoter Scores (NPS) and client retention through personalized outreach and relationship-building.
- Operational Compliance: Maintains inventory accuracy, visual standards, and procedural excellence.
- Team Retention & Development: Builds a loyal, engaged team through proactive coaching, recognition, and growth opportunities.
About Leap
The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here!
Leap offers a competitive total rewards package, which includes:
- Unlimited PTO (blackout periods apply)
- Commission Eligible
- Healthcare benefits (medical, dental, vision)
- Flexible time off (paid company holidays, unlimited paid time off, sick leave, parental leave)
- Access to company perks (commuter benefits, 401K, paid sabbatical, employee discounts at Leap stores, employee referral bonus, telecom reimbursement)
- Employee Assistance Program
- Employee discount + wardrobe allotment for participating Leap brands
However you identify, whatever your path to get here; Leap celebrates diversity and is committed to maintaining a safe, rewarding and inclusive environment where Leapers thrive individually and as a team. In order to achieve our mission, building the world's largest network of branded retail stores – powered by data, systems and scale; we need to work hard to foster a diverse community to support the brands and customers we serve. These aren't just words, this is who we are. We know that our differences are what make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.
