Why This Job is Featured on The SaaS Jobs
This Senior Software Engineer role sits at the heart of a mature B2B SaaS platform powering high-volume restaurant ordering and checkout flows. In SaaS terms, it is core product infrastructure rather than edge feature work, covering the transactional backbone where reliability, latency, and correctness directly shape customer outcomes. The remit also signals a platform with meaningful integration surface area, where APIs and operational resilience are first-order concerns.
For a long-term SaaS engineering career, this kind of domain builds durable strengths: designing distributed systems that must stay available under real-world load, evolving architecture without disrupting revenue-critical workflows, and treating incident response as part of engineering practice. The emphasis on CI/CD, infrastructure as code, and event-driven patterns maps closely to how modern SaaS organisations scale delivery while keeping risk controlled. Regular use of AI coding tools also indicates an environment where engineering productivity methods are actively being tested in production contexts.
The role best fits an experienced engineer who enjoys owning complex systems end to end, from design choices to production support. It will suit someone comfortable coordinating across teams and balancing technical debt, delivery, and operational constraints, particularly in remote-first collaboration across Northern Ireland.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, loyalty and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.
While our roots are in NYC, we’re intentionally investing in Belfast and Northern Ireland as a key hub, with an established leadership presence, a local team, and community for the long term. This role is fully remote, offering you flexibility to work from anywhere within NI.
Your new role
In this role, you’ll join as a Senior Software Engineer on the ‘Core’ team, which is part of the wider ‘Order Engineering’ group.
The Core team owns key parts of Olo’s platform, including baskets, orders, checkout, promotions, capacity management, and the services that power ordering experiences at scale. We build and maintain the APIs, services, and tools that brands and partners rely on to create reliable, flexible, and high-performing digital ordering experiences.
As a Senior Software Engineer on this growing team, you’ll play a key role in shaping the future of these systems. You’ll help guide technical decisions, improve platform reliability and scalability, contribute hands-on code, and mentor other engineers. This is an opportunity to have meaningful influence across a broad and business-critical area of the platform while helping evolve the architecture for the next stage of growth.
On a management level, the team is led by a dedicated Engineering Manager who is based in Northern Ireland.
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How you’ll make an impact
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Exhibit mastery of the ‘Core’ team’s domain, taking a leading role in the design and architecture of complex systems and influencing technical direction and strategy.
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Own the delivery of large-scale features and projects, coordinating efforts across multiple teams and ensuring alignment with overall business objectives.
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Provide mentorship and technical leadership to both junior and senior engineers, helping to grow the technical expertise within the team and fostering a culture of continuous improvement.
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Collaborate closely with Product, Design, and other stakeholders to shape requirements, making architectural and technical decisions that balance quality, performance, and delivery timelines.
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Ensure the implementation of high-quality, resilient, and scalable distributed systems, incorporating resilience mechanisms and best practices.
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Lead troubleshooting and incident management efforts, taking a proactive role in resolving critical production issues and improving system reliability.
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Advocate for and implements improvements in development practices, such as enhancing CI/CD processes, optimising infrastructure as code, and increasing test automation coverage.
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Coordinate and lead cross-team technical initiatives, ensuring consistency and integration between various services and platforms.
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Stay ahead of emerging technologies and trends, assessing new tools and techniques to enhance the team's capabilities.
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Demonstrate ownership of the team's delivery pipeline, ensuring that code quality, testing standards, and deployment practices are continuously optimised.
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Use Claude Code and GitHub Copilot extensively as part of your daily workflow, and grow your skills through hands-on AI training designed to help you become highly effective with modern AI coding agents and IDEs.
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Active participation in on-call duties is required, with specific responsibilities determined by your assigned team and area of expertise.
What will set you up for success
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Bachelor’s Degree in Computer Science, Software Engineering or equivalent practical experience.
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8+ years of experience in software engineering.
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Expert Programming Skills: Advanced proficiency in C#/.Net, with experience in designing and implementing large-scale, complex systems.
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Architecture & Design Expertise: In-depth understanding of architectural principles and patterns, particularly for distributed systems (e.g., microservices, event-driven architecture using Kafka).
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Resilience & Performance Optimisation: Skilled in applying resilience mechanisms and performance tuning practices to ensure system stability and efficiency at scale.
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Cloud Infrastructure & DevOps: Proficient in managing cloud infrastructure and services (e.g., AWS, Kubernetes/EKS) and implementing DevOps best practices using CI/CD tools like GitHub Actions, Octopus Deploy, and Terraform.
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Leadership & Cross-Team Collaboration: Demonstrate strong leadership and collaboration skills, with the ability to influence and guide technical efforts across multiple teams and ensure alignment with business objectives.
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About Olo
Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com.
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