Why This Job is Featured on The SaaS Jobs
This Forward Deployed Engineer role sits at a growing intersection in SaaS: enterprise software that embeds foundation models into day to day workflows. With North positioned as a secure AI workspace, the work reflects a broader shift from standalone AI demos to governed, integrated platforms that must operate inside real customer systems, data boundaries, and tooling.
For a SaaS career, the standout value is the end to end exposure to how enterprise product adoption happens when the “product” includes probabilistic systems. Building agentic workflows, defining evaluation methods, and shipping production features creates durable experience in reliability, observability, and safety, concerns that increasingly differentiate AI enabled SaaS. The customer facing delivery angle also builds fluency in translating ambiguous business needs into deployable software, a skill set that travels across implementation, solutions engineering, and product oriented engineering paths.
This role tends to suit engineers who prefer ownership across scoping, build, and rollout rather than narrow component work. It also fits those comfortable working directly with enterprise stakeholders, including travel, and who enjoy turning early prototypes into auditable systems that can be operated in production.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Who are we?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company co-headquartered in Toronto and San Francisco, with key offices in London, New York City, Montreal, Seoul, Germany and Paris. Join us!
About North:
North is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications.
Why This Role?
This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications. As a bridge between our core North product and our clients’ engineering teams, you’ll be at the forefront of solving complex problems and securely integrating AI into critical sectors such as finance, healthcare, and telecommunications.
We’re looking for Software Engineers with Applied AI experience who can own the design, build, and deployment of agentic workflows powered by Large Language Models (LLMs), from early prototypes to production-grade AI agents, to deliver concrete business value in enterprise workflows. You’ll work closely with customers on real-world business problems, often building first-of-their-kind agent workflows that integrate LLMs with tools, APIs, and data sources. While our pace is startup-fast, the bar is enterprise-high: agents must be reliable, observable, safe, and auditable from day one.
Note: between 20 - 40% travel anticipated
In this role, you will:
Work closely with our enterprise customers to translate high-value, ambiguous business problems into well-framed agentic workflows with clear success criteria and evaluation methodologies
Lead the design, build, and delivery of LLM-powered agents that reason, plan, and act across tools, APIs, and sensitive enterprise data sources, with enterprise-grade reliability and performance
Build and ship features for North, our AI workspace platform, working across the full product lifecycle from conceptualisation through production
Take ownership of scoping and shaping use cases end-to-end, flexing into whatever technical area the problem demands (including frontend) to drive the most effective solution
Contribute to shared frameworks and patterns that enable consistent, high-quality delivery across customers and teams
Drive clarity in ambiguous situations, build alignment, and raise engineering quality across the organization
Travel up to 20–40% to work on-site with customers and partners
You may be a good fit if:
You have hands-on experience building and deploying production-grade software in Python; you write clean, testable, observable, scalable code
You've built and deployed highly performant RAG and agentic applications, including agents that plan and execute multi-step tasks using patterns like ReAct or Plan-and-Execute
You're deeply familiar with the LLM stack: frontier models, vector databases, and orchestration frameworks
You have a proven ability to build robust evaluation frameworks, moving well beyond trial and error, to measure agent accuracy, safety, and latency
You’re experienced working directly with customers and can lead technical discussions with enterprise stakeholders, translating ambiguous business needs into concrete technical specs
You have experience owning the full scope of a use case end-to-end
You thrive in fast-paced and ambiguous environments and can execute well even when priorities are shifting
It's a bonus if you have:
Experience setting architectural standards for AI and agentic systems across distributed teams
Experience flexing into unfamiliar technical areas, such as frontend, when the problem calls for it
Exposure to regulated or sensitive industry environments (finance, healthcare, telecoms)
Experience with enterprise security, compliance, or auditability requirements for AI systems
We are open to candidates currently based in the Middle East or who are open to travelling or relocating.
Full-Time Employees at Cohere enjoy these Perks:
A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
Full health and dental benefits, including a separate budget for mental health.
RRSP matching, 401K, Pension Scheme.
100% Parental Leave top-up for up to 6 months, for either parent.
Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
6 weeks of paid vacation (30 working days!)
Budget for traveling to other offices if you are remote, plus an annual company offsite.
How and Where We Work:
Cohere is remote-friendly. We have offices in Toronto, San Francisco, New York City, London, Paris, Montreal, and more coming soon.
For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
For those not near an office: a co-working benefit so you can work alongside others in your city.
Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
