Why This Job is Featured on The SaaS Jobs
This Residential Drafter and Implementation Specialist position stands out as a SaaS role where domain expertise is central to product adoption. It sits at the intersection of customer onboarding and platform configuration, translating real-world construction documentation and workflows into a software environment. That combination is increasingly common in vertical SaaS, where successful deployments depend as much on operational fluency as on technical tooling.
From a SaaS career perspective, the role builds durable experience in implementation delivery, technical stakeholder management, and quality feedback loops. Owning the translation from customer inputs into a working configuration mirrors how many SaaS companies scale: repeatable onboarding, clear documentation, and tight collaboration between customer-facing teams and product. The emphasis on QA/QC and structured issue reporting also develops product-minded habits that transfer well across implementation, solutions, and product-adjacent paths.
This role is best suited to someone who enjoys being the technical point of reference, closing gaps, and driving work to completion across multiple parties. It will fit professionals who prefer hands-on problem solving with customer artifacts, and who are interested in becoming a trusted internal voice for how the product performs in the field.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About Us
Higharc is a VC-backed startup that is changing how new homes are designed and built. Join a founding team who’ve shipped products for Autodesk, Electronic Arts, Nike, and Apple. We have raised a total of $83M with support from top-notch venture capital firms and more than 18 strategic investors—industry leaders in construction, building products manufacturing, and distribution.
Higharc is seeking a
Residential Drafter | Implementation Specialist to join our Implementation team. In this role, you'll be the technical backbone of our builder onboarding process — translating production homebuilder workflows and plan sets into the Higharc platform and serving as a trusted expert for both customers and internal teams.
What You'll Do
- Lead implementation of builder homes into the Higharc Editor, managing task progress and gaps through to delivery
- Serve as the primary technical point of contact for builder product leads, translating existing plans and documentation into Higharc-compatible settings
- Represent Higharc in technical pre-sales conversations and provide ongoing technical support to platform users
- Deliver QA/QC on the Editor product, logging bugs and surfacing issues with precision and context
- Contribute subject matter expertise as a target user, providing structured feedback that informs product direction
- Assist architecture and engineering teams in defining requirements based on field experience and builder workflows
About You
You bring deep expertise in production homebuilding documentation and the credibility to establish trust quickly with builder teams. You're a self-directed project owner who closes the loop — and you're ready to grow into leading a team as implementation scales.
You have:
- 1+ years of experience in residential drafting or architectural design, ideally with a production homebuilder
- Proficient in CAD/BIM software, with hands-on experience producing construction documents
- Comprehension and experience with U.S. building practices, means & methods, and building codes
- Demonstrated experience managing projects through to completion
- Subject matter expert capable of quickly establishing credibility in the domain
- Shows potential to manage a team of internal or external resources to execute implementation of homes into Higharc.
- Must be based in North or South America and able to work across US-based time zones
Working at Higharc
Higharc has been remote first since our founding in 2018. We offer flexible hours so you can do your best work without missing out on life. Higharc offers competitive salaries with significant equity, in a fast-growing, well-funded company.
Personal healthiness is an important value for us- we provide comprehensive medical, dental, and vision coverage, with flexible PTO, and meaningful maternity/paternity leave to all U.S based employees that are full-time. You'll also have access to other big-company benefits such like short and long-term disability plans and a 401K. Haven't worked remotely before? We provide a stipend to create the ideal home office.
Please note: we are seeing an uptick of fraudulent recruiting activity claiming to be associated with Higharc. All communication and outreach from our in-house team will come from an @higharc.com email address. 
