Why This Job is Featured on The SaaS Jobs
This Infrastructure and Developer Tooling role sits at the heart of a SaaS engineering organisation, where delivery speed and reliability are product features in their own right. In a cloud hosted environment, internal platforms like CI/CD, deployment automation, and developer tooling directly shape how often software ships and how safely changes reach production, making the work materially tied to SaaS outcomes rather than isolated ops tasks.
For a long-term SaaS career, the role builds durable platform engineering skills that translate across product companies: treating internal engineers as customers, using metrics to prioritise friction removal, and owning services end to end with monitoring and incident response. Experience spanning tooling, infrastructure, and observability also supports future paths into SRE, platform product management, or broader infrastructure leadership, because it develops judgment around tradeoffs in reliability, scalability, and developer experience.
This position fits an engineer who prefers leverage over surface area, improving systems that many teams depend on instead of focusing solely on feature delivery. It will suit someone comfortable collaborating across platform, security, and product boundaries, and who values operational accountability through on call and production ownership while still writing production grade application code.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Hi, Future Homie!
At Homebase, you’ll join a team that’s bold, fast-moving, and obsessed with helping small businesses thrive. We build with empathy, act with urgency, and take big swings that drive real-world impact. Here, every Homie shows up to raise the bar, support one another, and celebrate wins as a team.
We’re not just building an app—we’re building unstoppable teams. So what do you say, are you in?
📍Your Impact Starts Here
We're looking for a Software Engineer (Infrastructure/Developer Tooling) who loves building the tools that make other engineers more effective. You'll be a key contributor to Homebase's platform infrastructure team—writing the internal tooling, automation, and services that power how our engineering organization builds and ships software every day.
This is a role for someone who thinks of internal engineers as customers, cares deeply about developer experience, and brings strong software fundamentals to the infrastructure space.
These are the key ways you'll contribute and create impact in this role:
Build, maintain, and improve internal developer tools that streamline engineering workflows, CI/CD pipelines, and deployments
Own the implementation of well-scoped features end-to-end—from writing the code to monitoring it in production
Identify and address friction points in the developer experience, using data and metrics to prioritize improvements
Contribute to the reliability and scalability of our AWS-based infrastructure within defined domains
Write clean, testable, maintainable code that upholds and advances Homebase engineering standards
Collaborate cross-functionally with platform, security, and product teams to understand requirements and make sure your work fits the broader picture
Actively participate in on-call rotations, helping identify and resolve infrastructure issues
Collaborate with teammates and begin influencing engineering decisions on your team
Use AI tools to drive personal effectiveness and improve your workflows
🚀 The Foundation for Success - These are the experiences and strengths that will set you up for success in this role:
3+ years of experience in Software Development or Infrastructure Engineering—your roots are in writing software, and your infra experience grows from there
Strong development background in Ruby or Golang—you're comfortable writing production-quality code and building internal services in at least one of these languages
Hands-on experience building internal platforms or tooling that other systems rely on—you've treated it like a product, using data and feedback to drive what you build next
Genuine interest in developer experience: you think about the internal engineer as a customer and are energized by reducing friction for your teammates
Some hands-on experience with AWS or cloud infrastructure in production—you don't need to be an infrastructure expert, but you understand core concepts and can navigate cloud environments with confidence
Familiarity with Infrastructure as Code (Terraform preferred) and containerized application deployment
Experience with CI/CD systems and an understanding of how software delivery pipelines work
Ability to use observability tools to identify, debug, and resolve issues in production
Ability to work across team boundaries with platform, security, and product teams—keeping the right people informed and your work rarely landing as a surprise
Strong sense of ownership—you deliver on commitments, monitor what you ship, and follow through on risks to timely delivery
Growth mindset: you integrate feedback, support teammates' development, and communicate effectively
🤝 The Homie Way - These principles guide everything we do—from how we work and make decisions to how we show up for each other.
💡 Be Customer Obsessed – Solve problems with empathy and creativity.
⚡ Move Fast, Learn Fast – Experiment, take action, and grow every day.
🎯 Own Your Impact – Think big, focus on what matters, and make decisions you stand behind.
🏆 Master Your Craft – Excellence fuels impact—show up, step up, and make your mark.
🏅 Win Together – Put goals over roles, lead with trust, and connect to our mission and each other.
What We Offer (United States)
💰 Ownership & Financial Security: Stock options + 401(k) with 4% match
🏥 Comprehensive Healthcare: Medical, dental, and vision coverage + FSA options
⏰ Paid Time Off: Flexible PTO + company holidays + designated focus periods
🤖 AI access, for real: We invest in builders and believe that curiosity shouldn't have a paywall. That means you'll have access to paid AI tools with minimal restrictions, so you can build, experiment, and level up your craft.
👶 Family Support: Up to 12 weeks of paid parental leave (after 6 months of service)
🛡️ Protection Plans: Life insurance + short/long-term disability coverage
🌟 Work Your Way: Work From Anywhere Month + meeting-free weeks yearly
🍽️ Workspace Perks: Meals provided, commuter benefits, team offsites, and Customer Days
💼 Our Hybrid Rhythm: We believe collaboration drives impact. That’s why Tuesday and Wednesday are our required in-office days—a time to move faster as a team, build deeper connections, make better decisions, and build together.
What We Offer (Canada)
💰 Ownership & Savings: Stock options + TFSA/RRSP with 4% company match
🏥 Health & Wellness: Comprehensive medical, dental, and vision for you and your dependents
⏰ Paid Time Off: Flexible PTO + company holidays + designated focus periods
🤖 AI access, for real: We invest in builders and believe that curiosity shouldn't have a paywall. That means you'll have access to paid AI tools with minimal restrictions, so you can build, experiment, and level up your craft.
👶 Family Support: Maternity/Parental Leave EI top-up support offered (after 6 months of service)
🌟 Work Your Way: Work From Anywhere Month + meeting-free weeks yearly
🛡️ Protection Plans: Life insurance + short/long-term disability coverage
🍽️ Workspace Perks: Meals provided, team offsites, and Customer Days
💼 Our Hybrid Rhythm: We believe collaboration drives impact. That’s why Tuesday and Wednesday are our required in-office days—a time to move faster as a team, build deeper connections, make better decisions, and build together.
What to Expect During the Interview Process
Meet the Talent Acquisition team, Ryan H
Meet the Hiring Manager, Het P.
Participate in Technical Interviews
Background Check + Offer Stage
Welcome to the team, Homie 🎉
💜 Belonging at Homebase - We're committed to fostering a welcoming space where every Homie can be their full self. Experience comes in many forms—so if you're excited about this role, even if you don’t meet 100% of the qualifications, we encourage you to apply!
Homebase will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.
👋 Hey, We’re Homebase
Homebase is the everything app for hourly teams—built to simplify the day-to-day and superpower local businesses. With tools for scheduling, time clocks, payroll, communication, HR, and more, we help teams stay connected and in control. Today, over 150,000 small (but mighty) businesses rely on us to make work radically easier. Together, we’ve tracked over a billion hours for 2M+ workers—and we’re just getting started.
At Homebase, we celebrate diversity and are proud to be an equal opportunity employer. We welcome all candidates and do not discriminate based on any legally protected status. If you need accommodations during the hiring process, please let us know—we’re committed to ensuring fair and equitable access for all.
