Why This Job is Featured on The SaaS Jobs
Commercial legal work sits at the center of how SaaS companies turn product usage into durable revenue, and this role reflects that reality. A Senior Corporate Counsel focused on commercial transactions supports the contracting engine behind subscription and services motions, with exposure to partner channels and customer agreements that are typical in enterprise SaaS. The listing also signals modern SaaS complexity through references to machine learning and generative AI features, where contracting often intersects with data use, security, and product claims.
For a SaaS career track, the value is in developing repeatable judgment around risk allocation, procurement friction, and deal structure across a high volume of agreements. Experience building templates, playbooks, and contract lifecycle improvements translates well across SaaS firms because it connects legal work to operational throughput and go to market execution. Familiarity with cross functional inputs from finance, sales operations, privacy, and security is especially portable in subscription businesses.
This position suits a senior legal operator who prefers pragmatic problem solving and clear communication over academic legalism. It aligns with professionals who like partnering closely with revenue teams while still owning process design, and who are comfortable coordinating across multiple internal stakeholders in a structured, in office environment.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
PagerDuty is seeking a Senior Corporate Counsel – Commercial Transactions to join our diverse, customer-focused Commercial Legal team! As Senior Corporate Counsel, you will report to the VP & Deputy General Counsel, Commercial Legal, and will partner with PagerDuty’s go-to-market teams as a trusted advisor on commercial transactions.
Key Responsibilities
- Draft, review, and negotiate commercial agreements end-to-end with customers and partners for PagerDuty’s SaaS offerings, including products utilizing machine learning and generative AI features
- Assist in the development of contract templates, standard methodology processes, playbooks, and automation across the entire contract's life cycle, as needed, including leveraging Legal AI tools to optimize deal velocity and contracting workflows
- Partner with the go-to-market sales, services, and channel partner teams as a trusted advisor on all customer and deal-related matters
- Communicate complex matters clearly and solve problems practically
- Liaise with cross-functional business units (like finance, sales operations, security, product, support, and privacy) when needed to align on requested contractual terms and conditions that impact our business
Basic Qualifications
- Juris Doctor degree from accredited law school; admitted to and in good standing with California or other State Bar Association
- At least 9 years of broad-based technology transactional experience across multiple business lines and jurisdictions, and understanding of key domestic and international regulatory requirements in the SaaS and AI space
- Extensive experience drafting, reviewing, negotiating, and advising on different types of commercial transactions, including SaaS sales, reseller, strategic partnerships, consulting partnerships, licensing agreements, and statements of work
- Experience collaborating with other cross-functional teams supporting Sales, communicating and explaining business risks, and drafting language to reflect business stakeholder approvals and feedback
- Highly responsive with a service-oriented attitude. Expertise in balancing risk, and other legal requirements to safeguard PagerDuty’s interests/values, while ensuring revenue efforts are fully supported
- Collaborative teammate with the ability to work independently, drive results, and maintain a professional and calm demeanor
Preferred Qualifications
- Experience supporting a global sales organization, supporting international transactions, and negotiating across time zones
- Experience in public sector contracting, providing legal expertise in working with U.S. Federal and SLED end-user customers and system integrators a plus
- Experience doing business with regulated industries and understanding of modern data privacy/data security frameworks as they intersect with AI deployment (e.g., EU AI Act, NIST AI Risk Management Framework)
- Previous working experience with sales operations, finance, and operations on deal velocity projects such as contract lifecycle management (CLM) implementation, evaluation of generative AI contract review tools, new templates, and sales training
**This role will be required to be in office 2 days a week in our San Francisco office**
The base salary range for this position is 164,000 - 276,100 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
