Why This Job is Featured on The SaaS Jobs
This Senior Account Manager role sits at a familiar SaaS inflection point: expanding and retaining enterprise customers where product value is tied to measurable outcomes. With an AI platform positioned for strategic use cases, the work reflects how many modern SaaS companies land value in one area and then broaden adoption across functions, regions, and stakeholders.
For a SaaS career, the durable advantage here is depth in enterprise account expansion rather than initial logo acquisition. Managing executive relationships, navigating procurement, and aligning internal teams around an account plan are skills that transfer across categories from data and cloud to security and workflow software. The emphasis on translating technical capabilities into business impact also builds the kind of commercial fluency that becomes increasingly important as SaaS products move upmarket.
This role is best suited to professionals who prefer long-cycle, high-stakes account work and are comfortable being the coordinating center across product, success, marketing, renewals, and support. It will fit someone who enjoys structured account planning, negotiation, and stakeholder management, and who wants their performance to be assessed through sustained customer expansion and retention over time.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Drive AI transformation within the world’s most strategic enterprises.
Ready to own and expand relationships with global enterprise customers while delivering real AI-driven business impact? As a Senior Enterprise Account Manager at Coveo, you’ll grow and elevate a portfolio of high-value strategic accounts across industries.
You’ll help leading organizations unlock measurable value from our artificial intelligence (AI) Platform—partnering with executives, influencing strategy, and shaping long-term success in a fast-evolving technology landscape.
As our Senior Enterprise Account Manager, you will:
Own and grow a portfolio of enterprise strategic accounts, acting as the primary point of contact and trusted advisor throughout the engagementBuild and expand executive-level relationships (C-suite, CIO, senior IT and digital leaders), positioning Coveo as a long-term strategic partner
Develop and execute strategic account plans aligned with customer business objectives to drive expansion, retention, and incremental revenue
Lead complex global negotiations and navigate procurement processes to close high-value expansion opportunities
Collaborate cross-functionally with Customer Success, Marketing, Product, Renewals, and Support to align strategy and maximize customer value
Consistently meet or exceed quarterly revenue targets while maintaining high customer satisfaction and long-term retention
Here is what will qualify you for the role:
10+ years of experience exceeding quota in enterprise software or Software-as-a-Service (SaaS), with a strong focus on expanding existing accounts
Proven experience selling innovative technologies such as artificial intelligence (AI), big data, or cloud solutions to global enterprises
Strong executive presence and experience engaging C-suite and senior technology leaders
Demonstrated ability to build and manage a strategic pipeline within named enterprise accounts
What will make you stand out:
Experience managing highly complex, global strategic accounts
Strong business acumen with the ability to align technical solutions to measurable business outcomes
Ability to influence cross-functional stakeholders internally and externally
Thrives in high-growth, fast-paced environments with a collaborative mindset
Do you think you can bring this role to life? Or add your own color?You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.
Send us your application, we want to hear from you!
Join the Coveolife!
We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.
Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.
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