Company Description
Nexthink is the global leader in Digital Employee Experience (DEX) management software. We provide IT leaders with unprecedented insight, allowing them to see, diagnose, and fix issues at scale impacting employees anywhere, with any application or network—often before employees even notice.
As the first solution to enable a shift from reactive problem-solving to proactive optimization, Nexthink empowers over 1,300 customers to provide superior digital experiences to more than 18 million employees. Dual-headquartered in Lausanne, Switzerland and Boston, Massachusetts, we operate with 9 offices and over 1,200 employees across 5 continents.
Job Description
Nexthink's Revenue Acceleration team is hiring a Content & Learning Experience Manager to own the quality, coherence, and pedagogical integrity of everything we build for our GTM organization.
This is the role for someone who geeks out on how adults actually learn, who cares deeply about the craft of instructional design, and who can translate complex subject matter — enterprise software, sales methodology, AI-driven workflows — into content that reps actually use and retain. You'll own the content engine across three critical domains: sales methodology, product enablement, and AI playbooks.
What You Will Own
Content Strategy & Governance
Own Nexthink's GTM content library end-to-end — ensuring everything is accurate, current, findable, and built to a consistent standard of quality
Partner with Product Marketing, Product, and CS to ensure content reflects the current product, competitive landscape, and customer narrative — not last quarter's
Methodology Content
Translate abstract methodology into concrete tools reps can use in the moment: call guides, discovery frameworks, objection handling matrices, deal review templates
Product Enablement
Own the content infrastructure that keeps GTM reps current on Nexthink's platform — including Nexthink Intelligence, Adopt, Amplify, Flow, AI Drive, and new capability releases
AI Playbooks
Build Nexthink's library of AI-specific enablement content: how reps use AI tools in their workflow, how to position Nexthink's AI capabilities externally, and how to sell in an AI-forward competitive landscape
Learning Experience Design
Champion multimodal learning across the content library: self-paced e-learning, live workshop design, just-in-time reference tools, and manager-led reinforcement assets
Qualifications
Experience building methodology-aligned content — familiarity with frameworks like MEDDIC/MEDDPICC, Challenger, Command of the Message, or similar is a strong plus
Hands-on experience with content and LMS tooling — Seismic, Highspot, Docebo, Articulate, or comparable platforms
Additional Information
Why Join Us?
Total Rewards @ Nexthink
At Nexthink, we offer one of the most comprehensive and generous benefits plans. Your total rewards compensation package includes base salary and may also include a commission or performance bonus plan. We provide our US employees with 100% covered company benefits that consist of health, dental, vision as well as access to life insurance, long-term disability, and accidental death/personal loss coverage.
In addition, we offer:
- 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer), 11 company-paid holidays, and 3 extra days for volunteering.
- 🏡 Hybrid work model that balances office and remote work, with structured onboarding to foster connections and team integration.
- 📚 Free access to professional training platforms to explore your interests and enhance your skills.
- 🍼 Up to 16 weeks of paid leave for birthing parents/primary caregivers, 6 weeks for secondary caregivers.
- 💰 Plan for the future with a 401(k) plan featuring up to 4% company matching contributions, vesting immediately, to grow your retirement savings.
- 📣 Bonuses for referring successful hires after three months of continuous employment.
Base salary ranges are determined by country, role, level, experience, and skills. The range displayed on each job posting reflects Nexthink’s good faith determination of the minimum and maximum targets for new hire salaries across all US locations. Individual pay is determined by related factors, including job skills, experience, and relevant education or training, which may impact a final offer. Your Talent Acquisition Partner can share more about the specific salary range during the hiring process.
