Why This Job is Featured on The SaaS Jobs
This Senior Backend Engineer role stands out in SaaS because it sits at the core of a product that depends on reliable, scalable services and well-designed APIs—typical of platforms that operationalise customer-interaction data. The remit spans architecture, performance, and service design, signalling a backend function that directly shapes how a SaaS product behaves under real-world load and evolving feature demands.
From a SaaS career perspective, the emphasis on system design, cloud platforms, microservices, and CI/CD maps to capabilities that travel well across subscription software businesses. Owning quality practices and testing strategy also builds the kind of operational maturity expected in SaaS environments where uptime, iteration cadence, and safe deployment are integral to customer retention and product velocity.
This role is best suited to an experienced Java engineer who prefers end-to-end accountability and is comfortable coordinating delivery across engineering and product stakeholders. It will fit someone who enjoys debugging ambiguous production issues, formalising engineering standards, and making architectural trade-offs that balance speed of delivery with long-term maintainability in a cloud-based SaaS stack.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
As a Senior Backend Engineer, you'll dive into complex technical challenges, craft innovative solutions, and play a pivotal role in our mission to revolutionize the way companies understand their customer interactions. We're seeking a Java professional who can leverage their deep knowledge to drive our backend development to new heights.
You will be responsible for:
- System Architecture & Design: Lead the design and implementation of complex, scalable, and high-performance backend services and APIs using Java.
- Problem-Solving: Analyze, debug, and solve complex technical challenges across the stack, implementing preventive measures to ensure long-term reliability.
- Process & Quality Ownership: Establish and drive team-level best practices for code quality, testing strategies, and CI/CD processes.
- Cross-Functional Ownership: Take end-to-end ownership of major features and product initiatives, managing risks and coordinating delivery across multiple teams (Backend, Frontend, Product, etc.).
You should apply if you have:
- 7+ years of hands-on experience in large-scale backend development, with a strong emphasis on Java programming (a must).
- Strong analytical and problem-solving skills, with the ability to debug and resolve complex technical issues efficiently.
- Experience with cloud platforms (AWS, Azure, or Google Cloud) and building scalable microservices architectures.
- Advantageous experience with infrastructure as code, CI/CD pipelines, and building data-oriented applications and APIs.
- Excellent communication skills, both verbal and written, with the ability to articulate technical ideas clearly and collaborate effectively within a team environment.
- A Bachelor’s degree in Computer Science, Engineering, or a related field is preferred.
*We operate in a flexible hybrid work model.
What makes Engineering at Gong unique?
Here at Gong, we trust and empower our employees with ownership to solve complex problems, make the right decisions, and build the best products that create radical impact. We call this “Own. Solve. Impact.” For our engineers, it means it's not just about writing code. You are involved and able to influence the entire process to create the best product. If you are curious to discover Gong's wonderful and challenging world, what are you waiting for? Don’t delay - fill in your application details. Who knows, maybe there’s a Gongster in you!
We encourage our employees to express their personality and identity (whether gender, ethnic, religious, or sexual), and we ensure fairness and equal opportunities. We follow a hybrid working model that combines working from home, on the go, or at the office. This allows us: flexibility, autonomy, positive work relationships, and effective work habits.
If these considerations are important to you when choosing a work place, we'd love to see you with us.
To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.
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