Company Description
Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.
There’s another option. Freshworks. With a fresh vision for how the world works.
At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.
Fresh vision. Real impact. Come build it with us.
Job Description
About the Role
We’re looking for a Senior Account Executive to drive Freshworks’ growth across France and Francophone markets in the Commercial segment (251–500 employees).
This is a relationship-driven outbound sales role, ideal for fluent French-speaking professionals who can connect authentically with business leaders, uncover challenges, and position Freshworks’ value effectively.
You’ll own your territory end-to-end — from prospecting to closure — backed by a dedicated BDR, regional marketing, and partner network.
Key Responsibilities
Develop and execute a focused territory plan for France, targeting key mid-market verticals/industries.
Build and nurture pipeline through outbound prospecting, personalized outreach, and partner collaboration.
Lead consultative discovery sessions to understand business needs and craft tailored Freshworks solutions.
Deliver compelling product demonstrations and ROI-based proposals to decision-makers.
Handle the entire sales cycle, from initial outreach to deal closure, with professionalism and pace.
Maintain CRM accuracy (Salesforce) and ensure pipeline visibility for accurate forecasting.
Collaborate with Presales, Marketing, and Customer Success for smooth handovers and post-sale success.
Qualifications
Native/fluent French speaker with exceptional communication and presentation skills.
Strong interpersonal skills — confident in engaging senior stakeholders and C-level executives.
Any prior sales experience (B2B, B2C, SaaS, or consultative selling) is an added advantage.
Ability to manage a complete sales cycle, from pipeline creation to closing.
Familiarity with Sales Navigator, ZoomInfo, Salesforce, or similar modern sales tools is a plus.
Organized, analytical, and self-disciplined — able to manage multiple opportunities efficiently.
Resilient, target-driven, and comfortable working in-office and aligned to European hours (12:30 PM – 9:30 PM IST).
What’s in it for You
Full territory ownership and a collaborative support system.
Sell solutions that deliver real business impact — fast to implement, easy to adopt, and proven to scale.
Thrive in a relationship-first, customer-obsessed environment with supportive teams.
Leverage strong brand momentum in one of Europe’s fastest-growing SaaS markets
Competitive pay, uncapped commissions, and career growth.
Additional Information
Why Freshworks
Freshworks makes it easy for businesses to delight customers and employees with modern SaaS solutions built for usability and impact.
Our suite — including Freshsales, Freshdesk, and Freshservice — powers over 65,000+ global companies, including Decathlon, Klarna, and TaylorMade.
We value curiosity, performance, and collaboration — ensuring you grow as fast as the company does.
At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.
