Why This Job is Featured on The SaaS Jobs
This Lead, Customer Fund Management role sits at the operational core of a SaaS-adjacent fintech platform, where trust is created through accurate settlement, reporting integrity, and responsive issue resolution with external partners. The work is anchored in reconciling merchant and internal data, validating outputs, and managing adjustments—responsibilities that become increasingly critical as transaction volumes, product lines, and partner integrations expand.
From a SaaS career perspective, the role builds durable skills in data-driven operations: owning month-end routines, spotting anomalies, documenting controls, and translating findings into action across teams. The emphasis on process improvement and automation signals exposure to the kind of operational optimisation that many SaaS businesses rely on to scale efficiently, particularly where billing, payouts, or revenue recognition intersect with product delivery.
This position best suits professionals who prefer structured problem-solving, enjoy working across stakeholders, and are comfortable being accountable for accuracy under service expectations. It also fits someone who wants a pathway into broader SaaS operations, risk, or partner management by developing a strong foundation in reconciliation discipline and control-minded execution.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!
Key Responsibilities
Reconcile Internal reports against Merchants report (e.g. BPI, Billspay, GSave, etc.)
Ensure quality output through validation of reports
Endorse valid adjustment to merchants/partners and/or internal team upon approval
Handling customers/internal concerns through multiple channels within agreed SLA
Prepares month end reports and schedules
Checking and analysis of reports and records internal and externally provided by internal and external partners
Coordination and collaboration with stakeholders concerned updating and resolving any issues in the products assigned
Maintain detailed records of reconciliation activities, discrepancies, and resolutions for documentation
Generate and distribute reconciliation reports to management, summarizing findings, and highlighting any trends or anomalies
Continuously seek ways to streamline and improve reconciliation processes, including the automation of repetitive tasks
Ensure adherence to regulatory requirements and internal policies related to financial transactions and reconciliation procedures for compliance
Additional ad hoc tasks as may be needed by the business
Risk Management - Relays to management findings on process gaps, evaluation of recommended processes and risk evaluations.
Qualifications
Must be a graduate of Bachelor’s Degree in any Accountancy, Management Accounting, or any finance-related courses
Previous experience in financial reconciliation, Funding, Settlement Processing, preferably in the fintech or banking industry.
Strong analytical and problem-solving skills.
Detail-oriented with excellent organizational abilities
Proficiency in financial software and reconciliation tools such as Microsoft Office(Excel, Word, Powerpoint etc.)
Adaptability and a willingness to learn.
Willing to be trained, cross-trained
Willing to work during weekends, holidays if needed
Knowledge in Excel Marco is a plus
Can Manage his/her time properly
Can lead and handle meetings with internal or external stakeholders
What We Offer
Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package
