Why This Job is Featured on The SaaS Jobs
Growth Operations sits at the center of modern SaaS go-to-market, where product-led motions and revenue teams rely on shared data to steer acquisition, activation, and retention. This role stands out because it is explicitly anchored in the SMB and self-serve segment—an area where funnel instrumentation, pricing/packaging signals, and lifecycle behaviors tend to be measurable at scale and tightly connected to product changes.
For a SaaS career path, the work builds durable operating skills: translating large datasets into decisions, creating forecasting and impact-estimation models, and establishing reporting that leadership can use for planning. The cross-functional remit—partnering with Product, Marketing, Sales, and RevOps on experimentation and performance tracking—mirrors how many SaaS companies run growth, making the experience portable across B2B subscription businesses and adjacent revenue-analytics roles.
This position is best suited to an operator-analyst who enjoys turning ambiguity into structured insights and is comfortable influencing without owning a single function outright. It fits someone who prefers measurable outcomes, can balance recurring stakeholder requests with longer-term analytics infrastructure, and wants day-to-day exposure to the mechanics of self-serve conversion and churn in a scaled SaaS environment.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Checkr’s mission is to build a fairer future by improving understanding of the past. We believe all candidates, regardless of who they are, should have a fair chance to work. Established in 2014 and valued at $5B, Checkr is using technology to bring hiring to the next level. Our People Trust Platform uses artificial intelligence and machine learning to help thousands of companies modernize their background check process and make hiring safer, more efficient, and more inclusive. Some of our customers include Uber, Instacart, Doordash, Netflix, Compass Group, and Adecco.
A career with Checkr is an opportunity to work with some of the best and brightest minds, disrupt an industry for a better future, and give otherwise overlooked candidates access to employment. Checkr has been recognized in Forbes Best Startup Employers and is a top Y Combinator company by valuation.
We’re looking for a Senior Growth Ops Analyst to join our Revenue Operations team to help support our rapidly growing small-to-medium business segment and self-serve motions.
This person will work with Revenue and Product leadership to help influence channel strategy and identify areas of growth for the company. The ideal candidate isn’t afraid of large data sets, can distill insights, make recommendations based on data, and most importantly - drive action from it.
You don’t just look at the numbers but you understand the greater business context behind them. We’re looking for someone who will have a huge impact. Someone with a mindset of driving efficiency and who’s laser-focused on what’s going to drive results.
Responsibilities:
- Provide insights to help answer key questions to optimize SMB/self-serve performance, such as how these customers spend, when/why they churn, when introducing a sales person improves conversion, etc.
- Build impact estimation and modeling tools for the Growth teams (Product and Marketing) to prioritize projects and inform strategy.
- Partner with the Growth teams to manage self-serve experimentation projects that require close coordination across Product, SMB Sales, Marketing and RevOps.
- Define standard reporting, monitor performance, and forecast results for business reviews and annual/long-range planning. Work with Product Analytics to evaluate impact of initiatives and track over time to improve estimation models.
- Partner closely with Marketing, RevOps and Sales to implement any necessary changes to process or reporting infrastructure.
- Help drive self-serve upsell campaign strategy and tracking in partnership with Marketing.
What you bring:
- 3-5 years of experience in Go-To-Market operations (sales/rev/biz ops) or analytics. Experience working with SMBs preferred.
- Analytical and problem solving skills. Comfort analyzing and visualizing data in Excel/Google Sheets, Salesforce, and BI tools (Looker, Tableau, etc.).
- A demonstrated ability to work and prioritize in a fast-paced environment.
- A strong sense of intellectual curiosity.
- Proficiency in our tool stack - Looker, Snowflake, Salesforce.
- Intermediate SQL experience required.
- Bonus points: experience covering online sales.
What you get:
- A fast-paced and collaborative environment
- Learning and development allowance
- Competitive compensation and opportunity for advancement
- 100% medical, dental and vision coverage
- Unlimited PTO policy
- Monthly wellness stipend, home office stipend
