Why This Job is Featured on The SaaS Jobs
Backend engineering roles in SaaS often become most consequential where product value depends on reliable integrations and trustworthy data. This listing sits squarely in that lane: ingestion from systems like Jira and Git, ETL-style processing, and the operational reality of keeping customer-connected pipelines healthy. The addition of observability and internal tooling signals an environment where platform reliability and data quality are treated as product fundamentals, not afterthoughts.
From a SaaS career perspective, the work maps to durable problems seen across subscription software: integrating third-party APIs, designing for scale and performance, instrumenting services, and building feedback loops through metrics. Experience handling ingestion-related escalations also builds practical judgment around incident response, prioritisation, and communication—skills that transfer to platform, data engineering, and reliability-focused tracks within many SaaS organisations.
This role is best suited to engineers who like owning systems end-to-end, from ingestion design to production support, and who take satisfaction in making complex data flows predictable. It fits someone who enjoys collaborating through agile planning, contributing technical leadership without needing a formal title, and iterating on tooling that helps other teams diagnose and resolve issues quickly.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
The team at Jellyfish is changing how product development happens, helping engineering teams learn how to work together and communicate more effectively. We’re in search of a Backend Engineer who’s passionate about performance, scaling, and working with a lot of data. Ideally, you’re performance minded and have worked on data ingestion and ETL processes. Experience building internal tools to triage and debug issues is a plus. This is a great opportunity to be a member of an exceptional engineering organization with high agency: where you can help shape the features your team builds and how your team builds them.
If this sounds exciting, we’d love to hear from you.
What you’ll do:
Develop and improve upon data ingestion from external sources (e.g. Jira/Git) into Jellyfish
Implement observability and metrics tooling
Develop internal tools to enable teams to better support our customers
Handle customer escalations related to data ingestion
Design, plan and implement key features as part of a highly effective agile team
Provide technical expertise within your team and across the organization
Communicate effectively about project status, technical issues
Participate in your team’s agile process and work to continually improve your team’s capabilities
Provide support for production operations of the Jellyfish product
Actively participate in a culture supportive of growth and inclusion on your team
About you:
You know how to build and scale data ingestion pipelines
You are a strong programmer with extensive Python experience
You have familiarity with observability and profiling
You are great at asking questions, figuring out what needs to be done, building consensus, and executing
You consider both the needs of the user and the needs of the business when designing a solution
You love learning new things and sharing knowledge with others
You have strong communication skills, and enjoy working as part of a team
You are eligible to work in the U.S. for any employer
Located in EST or CST time zone
Bonus points if:
We believe that it takes a diverse team to build the best company we can. Jellyfish welcomes people from all backgrounds and especially encourages applications from members of groups underrepresented in the software industry.
A list of job experiences and qualification requirements is great, but humility, a performance-driven attitude, and a team-player approach are most important to us. We love to have fun and win in the process. We only hire people who have a passion for building great companies in an environment where a sense of humor is a must.
Occasional travel may be required.
Applicants must be authorized to work for any employer in the US. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Let’s talk about us!
This is all about you, but you want to know a little about us. Jellyfish enables leaders to effectively build AI-integrated engineering teams, align engineering decisions with business initiatives and deliver the right software efficiently and on time. AI tools alone won’t transform your org—Jellyfish shows you what’s working, what’s not, and how to build high-performing teams that know how to use AI the right way.
