Why This Job is Featured on The SaaS Jobs
Clay’s Enterprise Growth Strategist (Customer Success) role sits in a distinctly SaaS-native category: a GTM enablement platform used by teams to operationalise data, experimentation, and automation. The remit connects directly to how modern B2B SaaS companies run revenue—turning product capabilities into repeatable workflows across sales, marketing, and operations. With an enterprise focus and a remote footprint, the position reflects how SaaS vendors increasingly deliver value through ongoing strategic partnership, not one-time implementation.
From a career standpoint, this kind of role builds durable SaaS expertise at the intersection of customer outcomes and product evolution. It develops fluency in enterprise adoption patterns, expansion mechanics, and renewal drivers—skills that translate across Customer Success, RevOps, Solutions Consulting, and Product-facing GTM roles. The emphasis on synthesising customer signals into roadmap input also strengthens a practitioner’s ability to bridge commercial realities with product decision-making.
This role tends to fit professionals who enjoy structured problem-solving with senior stakeholders and who prefer work that alternates between hands-on enablement and higher-level account strategy. It is well-suited to operators who like building playbooks, spotting repeatable patterns, and influencing internal teams through clear customer narratives in a SaaS environment.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About Clay
Clay is a creative tool for growth. Our mission is to help businesses grow — without huge investments in tooling or manual labor. We’re already helping over 100,000 people grow their business with Clay. From local pizza shops to enterprises like Anthropic and Notion, our tool lets you instantly translate any idea that you have for growing your company into reality.
We believe that modern GTM teams win by finding GTM alpha — a unique competitive edge powered by data, experimentation, and automation. Clay is the platform they use to uncover hidden signals, build custom plays, and launch faster than their competitors. We’re looking for sharp, low-ego people to help teams find their GTM alpha.
Why is Clay the best place to work?
Customers love the product (100K+ users and growing)
We’re growing a lot (6x YoY last year, and 10x YoY the two years before that)
Incredible culture (our customers keep applying to work here)
Well-resourced - We raised a $100M Series C in 2025 at a $3.1B valuation and are backed by world-class investors like Capital G (Google), Sequoia and Meritech
Read more about why people love working at Clay here and explore our wall of love to learn more about the product.
Enterprise Growth Strategist @ Clay
As one of Clay’s Enterprise Growth Strategists, you’ll partner with some of the fastest-growing SaaS companies in the world (think Intercom, Verkada, Anthropic) to define, scale, and continuously expand their Clay strategy.
You’ll work directly with senior GTM leaders to:
Map their growth priorities
Translate those into actionable Clay use cases
Expand Clay into new teams and workflows
Shape the roadmap of both their GTM engine and Clay itself
You are not just supporting customers, you’re a strategic business partner, trusted advisor, and internal product voice.
What You’ll Do
Onboard with velocity & vision: Guide customers to their first “aha” moment in Clay, ensuring fast time-to-value while positioning Clay as a long-term strategic lever.
Be a growth partner: Act as an extension of our customers’ GTM teams by co-creating new plays, uncovering fresh use cases, and helping them stay ahead of their competitors.
Drive ongoing adoption & expansion: Continuously identify opportunities for Clay across sales, revops, marketing, and CX, expanding Clay’s footprint within the org.
Shape renewal outcomes: By driving outsized value, ensure every customer sees Clay as indispensable, leading to strong renewals and multi-team expansions.
Influence our roadmap: Synthesize patterns from enterprise accounts and collaborate with Product, Engineering, and Design to bring customer-driven innovation to Clay.
Build new programs from scratch: Design scalable frameworks, playbooks, and initiatives for future Enterprise customers.
What You’ll Bring
This role is for someone who wants to sit at the intersection of customer strategy, product vision, and GTM innovation and help some of the fastest-growing companies in the world find their edge with Clay.
Strategic, product-minded thinking: You don’t just solve today’s problem: you see around corners, help customers envision what’s next, and connect their roadmap to ours.
Deep GTM fluency: You’ve lived in B2B SaaS and can speak the language of revops, sales, and marketing leaders. Bonus if you’ve held an in-house GTM operator role.
Customer obsession with business savvy: You’ve worked directly with customers (not just managed accounts) and you know how to build trust, challenge thinking, and deliver impact.
Builder DNA: You thrive in ambiguity, love creating structure where none exists, and get energy from designing processes and teams from 0 → 1.
Passion for Clay: You believe in our mission and are excited to evangelize Clay as if it were your own product.
