Why This Job is Featured on The SaaS Jobs
This Senior Program Manager, Brand Operations role stands out in SaaS because it focuses on building the operating system behind a brand marketing function—governance, tooling, budgeting, and cross-functional rituals—rather than campaign execution. In product-led and sales-led SaaS environments, brand teams increasingly rely on repeatable processes and clear visibility into spend, capacity, and outcomes; this remit sits directly in that intersection of marketing strategy and operational rigor.
For a SaaS career, the work is a strong platform for developing transferable operating skills: setting planning cadences (OKRs, business reviews), creating decision frameworks, instrumenting dashboards, and managing a martech/tooling portfolio. The exposure to finance and procurement mechanics also maps well to how SaaS companies control CAC-related spend, vendor risk, and tooling sprawl as teams scale. Because the scope is foundational, it offers practice in designing systems that can be reused across adjacent orgs.
This role is best suited to someone who enjoys ambiguity, prefers building repeatable mechanisms over one-off fixes, and is comfortable translating between creative stakeholders, finance partners, and leadership. It will fit professionals who like hands-on program management with executive partnership, and who want their SaaS impact to show up in how work gets planned, funded, and delivered.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Webflow is looking for a Senior Program Manager to build and lead the operational infrastructure that powers our Brand Marketing organization. This is a net-new role focused on the foundational business operations—people, processes, tools, finance, procurement, and governance—that enable marketing teams to operate efficiently and scale effectively.
As the architect of marketing operations for Brand Marketing, you'll be the engine behind the engine. You'll establish the systems, frameworks, and operational rhythms that allow our marketing teams to focus on what they do best. You'll work directly with the VP of Brand Marketing to build scalable operations from the ground up, creating the infrastructure that will support Webflow's Brand Marketing function through its next phase of growth. In the future, these operational frameworks may expand to support the broader marketing organization.
About the role:
- Location: Remote-first (United States)
- Full-time
- Temporary (6 months)
- Exempt
- The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
- United States (all figures cited below are in USD and pertain to workers in the United States)
- Zone A: $126,000 - $171,500
- Zone B: $118,000 - $161,000
- Zone C: $110,000 - $150,500
Please visit our Careers page for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
- Reporting to the VP, Brand Marketing
As a Senior Program Manager you’ll …
- Build the Operational Foundation
- Design and implement operational frameworks across people, processes, tools, finance, procurement, and governance for Brand Marketing
- Establish standards, policies, and best practices that create consistency while enabling team autonomy, with potential to scale these frameworks more broadly
- Create dashboards and reporting systems that give leadership visibility into operational health, financial performance, and team capacity
- Manage the operational tooling strategy and implementation (Asana, Airtable, ZIP, Figma, Webflow, Loom, and other marketing tools) to improve team effectiveness
- Financial Operations
- Manage budget tracking across Brand Marketing teams
- Understand financial models and frameworks that enable data-driven investment decisions, partnering with marketing analytics to leverage their forecasting work for sales-led and self-serve motions
- Partner with Finance on budget reviews, variance analysis, and strategic resource allocation
- Track marketing spend, optimize budget efficiency, and identify opportunities for reallocation
- Lead Vendor & Procurement Management
- Own vendor relationships, contract negotiations, and procurement processes for marketing tools, agencies, and services
- Evaluate and implement martech stack solutions (project management platforms, design tools, collaboration software, analytics tools) that improve team effectiveness
- Manage agency relationships, RFP processes, and performance tracking
- Ensure compliance with procurement policies and optimize vendor spending
- Drive People Operations
- Partner with the VP of Brand Marketing on organizational design, headcount planning, and team structure
- Support hiring processes, onboarding programs, and team growth initiatives
- Build frameworks for, career development, and team rituals
- Create systems that support team culture, communication, and cross-functional collaboration
- Establish Process & Governance
- Design and implement operational processes that enable efficient decision-making and execution
- Create governance frameworks that clarify roles, responsibilities, and escalation paths
- Build planning rituals (quarterly planning, OKR setting, business reviews) that drive strategic alignment
- Develop and maintain operational tools including marketing roadmaps, project templates, brief templates, and knowledge management systems
- Manage the infrastructure that enables teams to plan, track, and communicate effectively
- Enable Strategic Planning
- Partner with Brand Marketing leadership to translate strategic priorities into operational roadmaps
- Support annual and quarterly planning processes with data, analysis, and operational expertise
- Identify operational bottlenecks and opportunities for improvement within Brand Marketing
- Build the operational infrastructure that enables Brand Marketing to scale with the business
In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role.
About you:
Requirements:
- 4+ years of operations, program management, or business operations experience, preferably in marketing, tech, or high-growth environments
- Proven track record of building operational systems, processes, and frameworks from the ground up
- Strong financial acumen with experience in budget management, forecasting, and financial analysis
- Experience with vendor management, procurement, and contract negotiations
- Experience working with or supporting creative teams and understanding their operational needs
- Deep understanding of marketing operations, tools, and organizational dynamics
You’ll thrive as a Senior Progam Manager if you:
- Possess exceptional analytical and problem-solving skills with strong attention to detail
- Are a strategic thinker combined with an ability to do hands-on execution
- Have expert-level proficiency with operational tools (Excel/Google Sheets, financial systems, project management platforms - Asana, Airtable, ZIP)
- Exercise strong business judgment and effectively balance competing priorities
- Excel in written and verbal communication, with the ability to translate complex operational topics for diverse audiences
- Stay curious and open to growth — actively building fluency in emerging technologies like AI to unlock creativity, accelerate progress, and amplify impact.
Nice to Have
- Experience at a high-growth tech company or SaaS business
- Background in marketing operations, business operations, or chief of staff roles
- Experience building operational systems that can scale beyond their initial scope
- Hands-on experience with specific marketing tools: Figma, Webflow, Loom, CRM systems, and marketing analytics platforms
- Agency background or experience managing agency relationships
What Makes This Role Exciting
- Ground Floor Opportunity: Build the operational foundation for Brand Marketing at a company transforming how the web is built
- Broad Impact: Your work touches every aspect of how Brand Marketing operates—from budgets to tools to team structure
- Strategic Influence: Partner directly with Brand Marketing leadership on critical business decisions
- Growth Potential: Start with Brand Marketing with the opportunity to expand your operational frameworks more broadly
- Organizational Design: Shape how Webflow's Brand Marketing organization grows and operates at scale
Webflow is committed to building a diverse and inclusive team. We encourage applications from people of all backgrounds, experiences, and perspectives.
Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.
Remote, together
At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.
Stay connected
Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, X (Twitter), and/or Glassdoor.
Please note:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered.
To join Webflow, you'll need a valid right to work authorization depending on the country of employment.
If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.
For information about how Webflow processes your personal information, please review Webflow’s Applicant Privacy Notice.
