Why This Job is Featured on The SaaS Jobs
Netomi sits at the intersection of enterprise SaaS and applied AI, selling a platform that supports customer-experience automation across large, complex organisations. That context makes finance and operations work materially different from traditional back-office roles: reporting and controls need to map to subscription-style revenue dynamics, stakeholder scrutiny, and the operational cadence of a product-led software business serving major accounts.
For a SaaS career, this role offers a strong foundation in the mechanics that underpin scalable software companies—monthly close discipline, GAAP-aware reporting, and the operating rhythms that connect invoicing, collections, and cash planning to leadership decision-making. The remit also includes dashboards and variance analysis, which are practical building blocks for moving into FP&A, finance business partnering, or broader operations roles commonly found as SaaS teams mature.
The position is best suited to a hands-on finance professional who prefers end-to-end ownership and is comfortable working through evolving processes rather than inheriting a fully standardised finance function. It will appeal to someone who values cross-functional exposure (finance, people ops, legal, leadership) and wants a role where execution and judgement are both visible to internal leaders and external stakeholders.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the Company:
Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.
Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us!
About the Role
We are looking for a hands-on finance professional with strong startup exposure who can own financial reporting, core accounting operations, and stakeholder-facing finance tasks, while growing into a Finance & Operations leadership role over time.
This role is ideal for someone who has strong attention to detail, enjoys ambiguity, takes ownership end-to-end, and is eager to learn and grow professionally while scaling finance and operations processes in a fast-growing startup environment.
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ResponsibilitiesFinancial Reporting & Compliance:
- Prepare and manage monthly, quarterly, and annual financial reports for internal leadership and external stakeholders (investors, auditors, advisors).
- Strong understanding of GAAP standards and support audits, due diligence, and investor reporting.
- Own financial dashboards, variance analysis, and insights to support business decision-making.
- Work towards building a headcount reporting structure as the company scales.
Accounting Operations (AR/AP)
- Manage and improve Accounts Receivable and Accounts Payable processes end-to-end.
- Track invoices, collections, vendor payments, and reconciliations.
- Work closely with internal teams and external vendors to ensure timely closures and accuracy.
Startup Finance & Operations Support
- Support budgeting, forecasting, and cash flow management.
- Help streamline and improve finance processes, controls, and documentation as the company scales.
- Partner with the VP of finance and operations, as well as with other cross-functional teams (People Ops, Legal, Ops, Leadership), as needed to support smooth business operations.
Growth & Ownership Mindset
- Take ownership of undefined and evolving scenarios and proactively propose solutions.
- Gradually take on broader Finance & Operations responsibilities, with a long-term path toward a Finance & Operations Manager role.
Requirement- 5+ years of experience in finance/accounting roles, preferably in startup or high-growth environments.
- Strong understanding of both cash basis and GAAP basis accounting, as well as financial reporting best practices.
- Hands-on experience managing AR/AP processes.
- Experience preparing reports for leadership, investors, or external stakeholders.
- High ownership mindset, comfortable with ambiguity and fast-changing priorities.
- Keen desire for professional growth with a transparent and trustworthy approach.
- Excellent Excel skills with moderate financial modelling familiarity
Nice to Have- Experience working with VC-backed startups or SaaS companies.
- Exposure to budgeting, forecasting, and cash flow planning.
- Familiarity with today’s accounting tools and finance systems that support AI capabilities
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Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
