Why This Job is Featured on The SaaS Jobs
Mid-market Account Executive roles sit at a pivotal point in SaaS go-to-market: deals are large enough to require structured discovery, multi-stakeholder alignment, and technical validation, but still close frequently enough to sharpen execution. This listing stands out for its explicit end-to-end ownership and the built-in partnership model with Sales Engineers, SDRs, and channel partners—an accurate reflection of how modern SaaS revenue teams operate when selling platform products like UCaaS/CCaaS.
For a long-term SaaS career, the role builds durable skills in pipeline creation, sequencing, forecasting discipline, and navigating complex buying committees. That combination translates well across SaaS segments because it develops fluency in repeatable sales processes, qualification rigor, and the operational cadence expected in teams measured on predictable revenue. Exposure to selling multiple products within a suite also supports broader commercial judgment around use cases and expansion paths.
This position is best suited to a seller who prefers full-cycle responsibility rather than a narrowly scoped closing role, and who is comfortable collaborating across functions to progress deals. It aligns with professionals looking to deepen mid-market expertise in a hybrid, office-linked setup where process, deal reviews, and stakeholder management are central to day-to-day work.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Your role
As an Account Executive, Mid-Market, you’ll own the complete sales process from start to finish. You’ll work closely with Sales leadership and Sales Engineers to develop a medium-sized business prospect into an active Dialpad client. In addition, you’ll help businesses solve complex communications problems felt by everyone around the world. Every business benefits from Dialpad.
Dialpad’s Mid-Market sales team plays an essential role in achieving corporate business objectives. This team collaborates closely with SDRs, Channel Partners, Sales Engineers, Sales leadership, and their peers to constantly improve the efficiency and effectiveness of the full sales process.
Dialpad’s Account Executive, Mid-Market, will solve tangible client challenges by redefining their definition of what’s possible through the implementation of Dialpad Talk, Contact Center, and/or Sell. In this role, you’ll combine acquiring new customers and uncovering market opportunities to get the market talking about Dialpad!
This role reports to the Manager, Mid-Market & Commercial Sales and is hybrid, based out of our London, UK office.
What you’ll do
- Own the entire sales process, including converting leads into a workable pipeline.
- Build strategic prospecting campaigns and sequencing to source your own opportunities.
- Manage and close complex transactions involving multiple internal and external stakeholders.
- Own your key deal reviews, forecasts, and professional career roadmap.
Skills you’ll bring
- 3-5 years of sales experience in an ever-changing environment.
- Experience in managing & closing strategic deal cycles that include multiple business units and stakeholders.
- Preferred expertise in SaaS (including UCaaS and/or CCaaS).
