Why This Job is Featured on The SaaS Jobs
Truework operates as an independent business inside Checkr following its acquisition, which makes this a notable SaaS operating-model: a product-led company with the latitude to iterate quickly while benefiting from the infrastructure and standards of a larger platform. The remit sits in operations, but it is tightly connected to how a SaaS business delivers outcomes—coordinating cross-functional initiatives that translate product and customer priorities into repeatable execution.
For a SaaS career, program management in operations is a durable pathway because it builds fluency in the systems that underpin scale: process design, stakeholder alignment, and measurement-driven improvement. The work described—optimising workflows, launching initiatives, and enabling teams through training—maps to the kinds of operational mechanics that recur across SaaS companies as they expand product lines, volumes, and customer segments. Experience partnering with product and engineering also strengthens a practitioner’s ability to navigate the interface between build and run.
This role tends to suit professionals who prefer structured problem-solving and orchestration over owning a single functional lane. It is a strong match for someone who enjoys ambiguity, can influence without direct authority, and wants to be close to strategic priorities while staying grounded in operational reality.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the Role
Truework, recently acquired by Checkr, provides access to crucial employment, income information, and asset information needed for mortgage loans, apartment rentals, background checks, and more. We are disrupting a $5B+ industry, dominated by legacy incumbents and outdated processes, with a better product and intense customer focus. Within Checkr, Truework operates independently, allowing rapid iteration while also being able to leverage the strengths and assets from our core business. Think of it like joining a startup within a startup!
The Operations Program Manager will spearhead strategic initiatives and special projects within the operations team, ensuring alignment with Truework’s broader business objectives. This role requires a professional with experience managing high-impact projects across diverse operational functions. The Operations Program Manager will collaborate with cross-functional teams to drive operational excellence and optimize processes, contributing significantly to the organization’s efficiency and growth.
Responsibilities:
- Lead and execute complex, high-visibility projects within the operations team, ensuring timely delivery and high-quality outcomes.
- Collaborate with product, engineering, and other stakeholders to develop and implement strategic initiatives that enhance operational performance.
- Analyze current operational processes, identifying opportunities for improvement and implementing solutions that drive efficiency and scalability.
- Assist with continuous training initiatives across newly launched projects.
- Develop strong relationships across teams, facilitating effective communication and collaboration to support project success.
- Design and implement scalable and repeatable operational processes, aligning them with company goals and growth strategies.
- Serve as a liaison between operations teams, ensuring alignment and synergy in reaching organizational objectives.
What you bring:
- 3+ years of experience in program management, operations, business strategy, or related fields.
- Proven track record of managing and delivering complex, cross-functional projects in a fast-paced environment.
- Exceptional communication and relationship-building skills, with experience influencing senior leadership.
- Strong analytical and problem-solving skills, with the ability to identify and implement effective solutions.
- Experience in designing and optimizing business processes, with a keen attention to detail and organizational skills.
- Ability to juggle multiple priorities and manage time effectively to meet deadlines.
What you’ll get
- A fast-paced and collaborative environment
- Learning and development allowance
- Competitive cash and equity compensation, and opportunity for advancement
- 100% medical, dental, and vision coverage
- Up to $25K reimbursement for fertility, adoption, and parental planning services
- Flexible PTO policy
- Monthly wellness stipend
