Why This Job is Featured on The SaaS Jobs
Sales Development roles sit at the front edge of SaaS revenue, where pipeline quality and messaging discipline shape how a product is perceived in-market. This SDR position is notable for its emphasis on territory-specific prospecting and vertical campaign work, signalling a SaaS sales motion that values segmentation and repeatable outreach patterns rather than purely opportunistic lead chasing. Being office-based in Tempe also suggests a structured environment for learning sales fundamentals alongside peers.
For a long-term SaaS career, the role offers durable exposure to how modern SaaS teams operationalise top-of-funnel: list building, persona targeting, multi-channel sequencing, and the handoff mechanics that turn interest into qualified opportunities. Familiarity with common SaaS tooling (CRM, data providers, engagement platforms) and methodologies like MEDDPICC builds a transferable foundation for future paths in Account Executive, Sales Ops, RevOps, or enablement.
This role tends to suit early-career sellers who prefer clear activity expectations and iterative improvement through coaching and feedback loops. It also fits professionals who enjoy research-driven outreach and collaborating closely with Account Executives on messaging and account strategy, particularly in environments where process adherence and pipeline hygiene are taken seriously.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Your role
As a Sales Development Representative, you’ll own building prospect lists, manage the pipeline, and maintain in-depth knowledge of Dialpad products. You’ll collaborate with your Account Executives to develop prospecting strategies and vertical campaigns unique to your territory. You’ll also support the creation of net new prospecting lists for target accounts and key decision-makers. You’ll connect with prospects using all communication channels (phone, email, and social media). In addition, you’ll bring your confidence, commitment, and love of winning to hone your craft and launch yourself into a successful sales career!
Dialpad’s Sales Development Representative will contribute to our Sales team by acquiring new customers, uncovering market opportunities, and getting the market talking about Dialpad! In this role, you’ll combine prospecting, lead qualification, and industry research to create qualified sales opportunities for your Account Executives. Dialpad’s Sales Development Representative team nurtures relationships with prospects, becoming the initial point of contact by performing outreach through calls, emails, and social media. This team works closely with Account Executives and has the opportunity for close mentorship and professional development.
This position reports to our Director, Sales Development and is based in our Tempe, AZ Office.
What you’ll do
- Prospect ideal target personas by making 50+ outbound calls per day, with additional touchpoints via email.
- Consistently meet or exceed the quota of sales-qualified opportunities for Dialpad’s Account Executive team.
- Embrace a growth mindset by prioritizing sales enablement activities.
- Show enthusiasm to learn and implement various sales methodologies such as MEDDPICC
- Learn to navigate through sales tools such as Salesforce, ZoomInfo, Outreach, Sales Navigator, and Dialpad.
- Partner closely with your manager, peers, and Account Executives to improve messages, processes, and daily activities.
Skills you’ll bring
- 1+ year of experience in a Sales Development or similar customer-facing role.
- Efficient, organized, and detail-oriented.
- Highly motivated and committed to achieving success, both individually and within a team.
- Excellent verbal and written communication skills and confidence.
- Demonstrated sense of curiosity, motivation, and resourcefulness.
- Experience in SaaS sales preferred.
