Enablement Business Partner – Pre-Sales and Post-Sales

Wrike • Prague • 1w ago

Why This Job is Featured on The SaaS Jobs

Enablement roles are increasingly central in SaaS as revenue teams become more specialized across pre-sales, services, and customer education. This position sits at that intersection, partnering with Customer Solutions & Innovation leadership to turn priorities into structured onboarding and capability programs. The scope across solution consulting, professional services, and education reflects a SaaS model where value realization and adoption are as material to outcomes as initial acquisition.

For SaaS professionals, the career upside is the chance to build a repeatable operating system for enablement rather than delivering one-off training. The listing signals ownership of roadmapping, stakeholder alignment, and measurement—core muscles for scaling GTM and post-sales motions. Experience connecting enablement work to dashboards, KPIs, and cross-functional execution translates well across SaaS organizations that rely on RevOps discipline and data-driven iteration.

This role fits someone who prefers operating as a strategic partner with strong program management instincts, comfortable navigating ambiguity and multiple senior stakeholders. It will suit a practitioner who enjoys creating structure—timelines, documentation, and governance—and who is motivated by improving how customer-facing teams perform over time. An analytical, tool-oriented working style appears particularly aligned with the expectations described.

The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.

Job Description

About the Role:

Are you a seasoned Enablement Program Manager with a proven track record of delivering strategic, high-impact programs across global Services and Solutions teams? Do you thrive in complex, cross-functional environments and have a sharp instinct for aligning initiatives with business outcomes? If you’re looking to operate as a strategic partner not just a program executor this is the opportunity for you.

Your Impact:

As the Enablement Business Partner to CSI, you will design, drive, and scale enablement programs that support the operational and strategic goals of CSI leadership. You’ll act as the connective layer between strategic priorities and flawless execution bringing structure, discipline, and accountability to onboarding, ongoing development, and cross-functional initiatives.

You’ll partner directly to the VP of Solution Consulting, Professional Services, and Customer Education and collaborate closely with leaders across CSI to ensure every enablement initiative is linked to measurable outcomes.

Lead the end-to-end design, execution, and management of enablement programs across CSI
Ensure all initiatives are scoped, prioritized, and delivered with clear alignment to business goals
Translate CSI leadership priorities into enablement plans with timelines, owners, and measurable outcomes
Maintain a rolling roadmap of enablement activities aligned to onboarding, capability development, and strategic initiatives
Own program communication, documentation, and stakeholder engagement throughout delivery
Drive collaboration across Enablement, Product, RevOps, and GTM teams to ensure alignment and leverage shared resources
Leverage Wrike to manage all work with visibility and accountability
Define success metrics, build dashboards, and evaluate program impact using data
Conduct regular reviews with CSI leadership and iterate programs based on feedback and outcomes

Your Qualifications:

3+ years of experience in enablement or program management, preferably in a SaaS or technology environment
Ability to demonstrate an understanding of Professional Services, Solution Consulting, or post-sales functions
Strong executive presence with a clear and structured communication style
Known for strategic thinking, operational rigour, and program delivery excellence
Comfortable managing complex programs involving multiple functions, regions, and timelines
Analytical mindset able to use data to influence decisions and track program success
Detail oriented, highly organized, and composed in fast-moving environments
Experience using Wrike or similar work management tools is an advantage
A natural early adopter of productivity-enhancing tools, including AI

Standout Qualities:

Experience designing programs for consulting, technical, or customer-facing teams
Familiarity with enterprise tools like Salesforce, Clari, Tableau
Exposure to scaling enablement across regions with regional nuance in mind

Team Dynamics:

Wrike’s Customer Solutions & Innovation (CSI) team spans Solution Consulting, Business Value Consulting, Professional Services, and Customer Education. As trusted partners across the customer lifecycle, the CSI organization plays a critical role in shaping value realization, adoption, and long-term retention.

What Success Looks Like in Your First 90 Days

Establish strong partnerships with CSI leaders and align on top business priorities
Deliver at least one business-aligned program that improves productivity, or business impact
Build a roadmap of enablement initiatives tied to metrics and visibility across stakeholders
Identify cross-functional friction points and propose structured enablement interventions
Stand up KPIs and begin reporting program effectiveness in partnership with RevOps and functional leads