Pre-Sales Enablement Partner

Wrike • Nicosia • 6d ago

Why This Job is Featured on The SaaS Jobs

This Pre-Sales Enablement Partner role sits at a pivotal junction in SaaS go-to-market: the point where product narrative, services delivery, and customer outcomes need to align to support retention and expansion. The remit spans Solution Consulting, Professional Services, and Customer Education, signalling a post-sales and value-realisation lens that is increasingly central in subscription businesses where adoption drives renewals.

For a SaaS career, the role offers a strong platform in operating rhythm and systems thinking. Building rolling roadmaps, defining success metrics, and partnering with RevOps and GTM teams develops a repeatable approach to scaling enablement beyond single-team training. The emphasis on dashboards, measurable outcomes, and cross-functional governance translates well across SaaS organisations that rely on standardised onboarding and capability development to maintain consistency across regions and segments.

This position best suits professionals who prefer structured program ownership over ad-hoc delivery, and who are comfortable influencing senior stakeholders without direct authority. It will resonate with candidates drawn to connecting strategy to execution, especially those interested in how post-sales functions collaborate to improve productivity and customer impact through disciplined enablement.

The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.

Job Description

About the Role:

Are you a seasoned Enablement Program Manager with a proven track record of delivering strategic, high-impact programs across global Services and Solutions teams? Do you thrive in complex, cross-functional environments and have a sharp instinct for aligning initiatives with business outcomes? If you’re looking to operate as a strategic partner not just a program executor this is the opportunity for you.

Your Impact:

As the Enablement Business Partner to CSI, you will design, drive, and scale enablement programs that support the operational and strategic goals of CSI leadership. You’ll act as the connective layer between strategic priorities and flawless execution bringing structure, discipline, and accountability to onboarding, ongoing development, and cross-functional initiatives.

You’ll partner directly to the VP of Solution Consulting, Professional Services, and Customer Education and collaborate closely with leaders across CSI to ensure every enablement initiative is linked to measurable outcomes.

Lead the end-to-end design, execution, and management of enablement programs across CSI
Ensure all initiatives are scoped, prioritized, and delivered with clear alignment to business goals
Translate CSI leadership priorities into enablement plans with timelines, owners, and measurable outcomes
Maintain a rolling roadmap of enablement activities aligned to onboarding, capability development, and strategic initiatives
Own program communication, documentation, and stakeholder engagement throughout delivery
Drive collaboration across Enablement, Product, RevOps, and GTM teams to ensure alignment and leverage shared resources
Leverage Wrike to manage all work with visibility and accountability
Define success metrics, build dashboards, and evaluate program impact using data
Conduct regular reviews with CSI leadership and iterate programs based on feedback and outcomes

Your Qualifications:

3+ years of experience in enablement or program management, preferably in a SaaS or technology environment
Ability to demonstrate an understanding of Professional Services, Solution Consulting, or post-sales functions
Strong executive presence with a clear and structured communication style
Known for strategic thinking, operational rigour, and program delivery excellence
Comfortable managing complex programs involving multiple functions, regions, and timelines
Analytical mindset able to use data to influence decisions and track program success
Detail oriented, highly organized, and composed in fast-moving environments
Experience using Wrike or similar work management tools is an advantage
A natural early adopter of productivity-enhancing tools, including AI

Standout Qualities:

Experience designing programs for consulting, technical, or customer-facing teams
Familiarity with enterprise tools like Salesforce, Clari, Tableau
Exposure to scaling enablement across regions with regional nuance in mind

Team Dynamics:

Wrike’s Customer Solutions & Innovation (CSI) team spans Solution Consulting, Business Value Consulting, Professional Services, and Customer Education. As trusted partners across the customer lifecycle, the CSI organization plays a critical role in shaping value realization, adoption, and long-term retention.

What Success Looks Like in Your First 90 Days

Establish strong partnerships with CSI leaders and align on top business priorities
Deliver at least one business-aligned program that improves productivity, or business impact
Build a roadmap of enablement initiatives tied to metrics and visibility across stakeholders
Identify cross-functional friction points and propose structured enablement interventions
Stand up KPIs and begin reporting program effectiveness in partnership with RevOps and functional leads