Why This Job is Featured on The SaaS Jobs
Strategic partnerships in SaaS increasingly live or die after the contract, when integrations, adoption, and joint motions have to show measurable impact. This role sits in that execution layer, focused on turning high-stakes technology alliances into operating rhythms, governance, and outcomes across Product, Engineering, and go-to-market functions. In a cloud-native cybersecurity context, that typically means navigating platform ecosystems where partner performance is visible, data-driven, and closely tied to customer value.
For a SaaS career, the standout angle is the blend of customer success discipline with programmatic partnership operations. Building KPI frameworks, dashboards, and escalation paths develops the kind of cross-functional leadership that scales in larger SaaS organizations, especially where multiple teams contribute to a single partner outcome. Experience translating strategy into repeatable programs also travels well across ecosystem roles, product-adjacent operations, and revenue enablement functions.
This position suits someone who prefers structured problem solving over relationship-only partnering, and who is comfortable influencing senior stakeholders without direct authority. It aligns with professionals who enjoy ambiguity, can design operating models from scratch, and want their impact to be measured through adoption, delivery milestones, and partner health rather than activity volume.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About Us
At SentinelOne, we’re redefining cybersecurity by pushing the limits of what’s possible—leveraging AI-powered, data-driven innovation to stay ahead of tomorrow’s threats.
From building industry-leading products to cultivating an exceptional company culture, our core values guide everything we do. We’re looking for passionate individuals who thrive in collaborative environments and are eager to drive impact. If you’re excited about solving complex challenges in bold, innovative ways, we’d love to connect with you.
What Are We Looking For?
SentinelOne is expanding its ecosystem and strategic partnership capabilities and is looking for a seasoned leader to own the post-signature success, execution, and operationalization of our most strategic technology partnerships.
This role is ideal for a leader who brings strong Customer Success acumen, operational and programmatic rigor, and a deep understanding of complex strategic technology partnerships, coupled with the ability to operate across Product, Engineering, GTM, and Partner teams.
You bring structure to ambiguity, turn strategy into execution, and ensure that partnerships deliver measurable outcomes at scale. If you’re energized by building operating models, driving accountability, and enabling strategic partnerships to succeed in the real world, we’d love your help.
What Will You Do?
- Own the post-signature execution and success of SentinelOne’s most strategic technology alliances, including hyperscalers and key ISV partners.
- Translate partner strategy defined by Strategic Partnerships leadership into operational programs, execution roadmaps, and success milestones.
- Design and lead end-to-end alliance success programs, including governance models, operating cadences, workflows, and escalation paths.
- Establish programmatic rigor to ensure prioritization, sequencing, and cross-functional alignment.
- Collaborate with Product Management and Engineering to operationalize integrations, support adoption, and provide structured feedback into roadmap planning as well as strategically align with Sales.
- Work cross-functionally with Sales, Customer Success, TAM, and Services teams to build in strategic partner motions into field execution and customer engagement.
- Define KPIs, success metrics, and reporting frameworks to measure partner health, adoption, and business impact.
- Build dashboards and executive-ready reporting to provide visibility into alliance performance and execution progress.
- Identify operational gaps and execution risks, developing playbooks and processes to mitigate them
- Act as an internal force multiplier for Strategic Partnerships leadership by absorbing execution complexity and driving delivery accountability.
What Skills and Knowledge Should You Bring?
- Customer- and outcome-oriented mindset, with a strong focus on delivering measurable business impact.
- 8+ years of experience in Customer Success, ecosystem success, alliance execution, or related roles within a SaaS or cloud-native company.
- Proven experience leading complex, cross-functional programs tied to strategic technology partnerships or platforms.
- Strong operational and program management skillset, with the ability to design structure where none exists.
- Experience influencing senior stakeholders and driving alignment without direct authority.
- Ability to manage multiple parallel initiatives in a fast-paced, evolving environment.
- Strong analytical skills with experience defining KPIs, building reporting, and using data to drive decisions.
- Impeccable written and verbal communication skills, including executive-level presentation capability
- Ability to work remotely within the Eastern or Central US time zone to ensure optimal collaboration (required).
Highly Desirable:
- Experience working with hyperscaler ecosystems (AWS, GCP, Azure) or major ISV partnerships.
- Background in Product Operations, Technical Program Management, or scaled Customer Success organizations.
- Previous cybersecurity industry experience or demonstrated understanding of security technologies and terminology.
Why Us?
- You will be joining a cutting-edge company, where you will tackle extraordinary challenges and work with the very best in the industry.
- Medical, Vision, Dental, 401(k), Commuter, Health and Dependent FSA.
- Unlimited PTO.
- Industry-leading gender-neutral parental leave.
- Paid company holidays.
- Paid sick time.
- Employee stock purchase program.
- Disability and life insurance.
- Employee assistance program.
- Gym membership reimbursement.
- Cell phone reimbursement.
- Numerous company-sponsored events including regular happy hours and team-building events.
This U.S. role has a base pay range that will vary based on the location of the candidate. For some locations, a different pay range may apply. If so, this range will be provided to you during the recruiting process. You can also reach out to the recruiter with any questions.
Base Salary Range
$214,000—$262,000 USD
SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
SentinelOne participates in the E-Verify Program for all U.S. based roles.
