Why This Job is Featured on The SaaS Jobs
Rilla sits in a modern SaaS category where AI is applied directly to revenue outcomes, capturing offline, in person sales conversations and turning them into analyzable product data. That combination of mobile capture, transcription, and coaching loops reflects a broader shift in SaaS toward intelligence layers that improve frontline performance, not just reporting. The Talent Operator role matters in that context because hiring becomes a core lever for product and go to market execution as the customer base expands.
For a SaaS career, this position builds transferable operating muscle in how growth teams are constructed. Running end to end recruiting across GTM, tracking funnel metrics, and partnering with senior leadership maps closely to how SaaS companies scale repeatable acquisition and retention motions. The emphasis on process, throughput, and decision quality mirrors the way SaaS businesses manage pipelines, experimentation, and iteration.
This role suits someone who prefers ownership over coordination and is motivated by measurable outcomes. It also fits candidates early in a people operations or recruiting path who want direct exposure to executive decision making and to the mechanics of building sales led SaaS teams. An on site New York setting signals work that benefits from tight feedback loops and high touch stakeholder collaboration.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Who We Are
Rilla’s the leading virtual ridealong software intelligence for outside sales and service. Think solar, roofing, and real estate sales reps. They talk to customers face to face, our mobile app records their conversations, and our AI automatically transcribes and analyzes their conversations to help them improve their sales.
Our vision is to bring the power of conversation intelligence from the Zoom meeting and the call center to the more than 10M salespeople who work offline.
We’re growing 20% MoM, have hundreds of customers, a Net Revenue Retention above 150%, an NPS higher than the iPhone’s, and we are profitable! We’re most recently backed with Series A funding by Bessemer Venture Partners. In addition, we're backed by Comma Capital, Entrepreneurs Roundtable Fund, Launch Fund by Jason Calacanis, and Broom Ventures.
The Role
We’re hiring a Talent Operator — someone who moves fast, thinks clearly, and executes like an athlete. You’ll be responsible for building the teams that build Rilla. This is not a “recruiting coordinator” role. It’s an operator position for people who love competition, ownership, and finding exceptional people at speed.
🚀 What You’ll Do
Run a full recruiting operation across GTM — from sourcing to closing.
Build and manage a top-of-funnel machine, with precision and purpose.
Partner directly with leadership (CEO, COO, Head of Sales) on hiring strategy.
Identify, qualify, and convert top 1% performers — from D1 athletes to ex-IB analysts to door-to-door killers.
Track performance metrics, build funnels, and constantly optimize pass-through rates.
Protect the bar. Never settle for average.
🧩 Who You Are
You move fast. You thrive under pressure.
You’re obsessed with finding A-players — not waiting for them to apply.
You think like an operator, not an HR person.
You can balance speed + precision — making 100+ decisions a day and getting most of them right.
You’re naturally competitive. You like to win.
You care about the details: how you message, track, and close people.
🧠 What You’ll Need
Little to no recruiting experience — but a ton of drive. We can teach the rest.
Obsessive work ethic. You move fast, stay organized, and push things to done.
Operational discipline. You track metrics, build systems, and treat recruiting like a pipeline, not a guessing game.
High standards. You protect the bar — you’d rather lose a week than make a lazy hire.
Speed + precision. You can move 10x faster than average without letting things slip.
Competitiveness. You like to win — and you measure yourself against outcomes, not effort.
Curiosity. You’re obsessed with learning — about people, process, psychology, and performance.
Benefits
Medical, dental, and vision insurance
Breakfast, lunch, dinner, and supplementary food and drink — 6x a week
Gym membership
Commuter benefits
Relocation assistance
Take what you need, paid time off, not accrual-based
$1,000 stipend for learning and personal growth
Tech equipment
