Why This Job is Featured on The SaaS Jobs
This Senior Marketing Analytics role stands out in SaaS because it sits at the intersection of product-led data infrastructure and go-to-market decisioning. Genesys operates a cloud experience orchestration platform, which typically generates multi-touch marketing and revenue signals across regions and business units. The remit implies a mature SaaS environment where consistent measurement, shared definitions, and stakeholder-ready reporting matter as much as analysis itself.
For a long-term SaaS career, the work builds durable capability in how B2B subscription businesses instrument performance and translate it into action. Developing data products, aligning dashboards to strategic pillars, and supporting quarterly business reviews are practical pathways into revenue intelligence and broader operations analytics. The emphasis on SQL, visualization tooling, and stakeholder enablement maps cleanly to common analytics stacks across modern SaaS organizations.
This position is best suited to an analyst who prefers structured problem solving, enjoys clarifying ambiguous reporting needs, and can communicate insights to non-technical partners. It will appeal to professionals who want ownership over foundational metrics and are comfortable collaborating across marketing, finance, and operations in a global setup.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Sr. Analyst, Marketing Analytics - Manila, Philippines
Key Responsibilities, (including but not limited to):
Marketing Analytics
Develop data products and strategies that can be utilized within the Marketing Organization, Revenue Intelligence, Growth Finance, and other business units across Genesys.
Marketing Analytics Excellence
Measures for Success:
Minimum Requirements:
Bachelor’s degree Business, Economics, Computer Science, Information Management or Statistics, or at least 5 years of relevant work-related experience in a quantitative field.
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If a Genesys employee referred you, please use the link they sent you to apply.
About Genesys:
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.
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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
