Your role
As a Software Engineer on the Integrations team, you will primarily contribute to the development of Dialpad’s native Salesforce integration, along with other critical apps. These integrations enable real-time automations and data transfers between Dialpad and key complementary systems, ensuring our mutual customers have a seamless unified experience. You’ll collaborate closely with engineering teammates, product leaders, business leaders, and external stakeholders with a particular focus on enhancing our Salesforce integration.
This position reports to our Director of Engineering and has the opportunity to be based in our Bangalore Office.
What you’ll do
- Develop and maintain Dialpad’s Salesforce integration.
- Contribute to the development of other Dialpad integrations.
- Write architectural design & specification documents.
- Develop well-tested features with appropriate test hooks resulting in low defect reports.
- Write clean, modular, and maintainable code using best practices along with unit tests.
- Participate in code reviews to ensure code quality, maintainability, and scalability.
- Tech Stack: Apex, Python, Vue.js, Redis, Google Cloud
- Assist with emerging Agentic AI technologies & initiatives.
Skills you'll bring
- 5+ years of professional experience as a Software Engineer.
- Experience with at least one object-oriented programming language, especially Java or Python.
- Experience with Agile development methodologies.
- Testing, debugging, and troubleshooting skills.
- Effective communication skills.
- Collaborative & team player, but also able to work independently & autonomously.
- Pragmatic approach to solving problems whilst balancing business goals.
- Agentic AI experience.
- AI coding assistants (Claude, Gemini, etc.).
Major bonus points for the following
- Salesforce experience.
- Apex programming language experience.
- Experience building integrations.
- Proficiency with ETL data pipelines.
