Why This Job is Featured on The SaaS Jobs
### Why this Role is Featured on The SaaS Jobs
While many SaaS roles are purely software, this listing highlights the growing slice of the SaaS ecosystem where recurring revenue depends on reliable hardware in the field. A sustaining and test focused mechanical engineer sits at the intersection of product quality, customer experience, and operational continuity, particularly relevant for SaaS companies shipping connected devices or robotics as part of a broader platform.
The work builds durable SaaS career capital by developing a systems mindset around lifecycle ownership. Responsibilities like root cause analysis, regression style validation, and using field and test data to prioritize fixes mirror how mature SaaS organizations run incident follow ups and continuous improvement. Cross functional collaboration across procurement, manufacturing, and engineering also translates well to SaaS environments where product decisions are constrained by supply chain, serviceability, and cost to deliver.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Employment Type
Full time
Compensation
- $80K – $135K • Offers Equity
Compensation range is an estimate, final decisions will depend on location and experience.
Responsibilities
Product Maintenance and Improvement: Proactively identify and address issues in current robotic arms and grippers to enhance reliability, performance, and user satisfaction. Use Solidworks to implement design changes that improve product durability, ease of assembly, and cost, without compromising functionality.
Troubleshooting and Root Cause Analysis: Employ a deep understanding of engineering principles to diagnose failures in our robotic systems. Develop and implement solutions to recurring problems by conducting thorough root cause analysis and deploying corrective actions that prevent future occurrences.
Lifecycle Management: Monitor and extend the lifecycle of robotic systems through strategic updates and upgrades. Manage the phase-out of obsolete components and integrate new, more efficient parts without disrupting product functionality.
Documentation and Process Improvement: Update and maintain comprehensive documentation, including BOMs, assembly procedures, and inspection plans. Recommend and implement process improvements to streamline production and assembly lines. Manage any ongoing changes in PDM/PLM systems.
Cross-functional Collaboration: Work closely with design engineers, manufacturing, procurement, and other departments to ensure product and process optimization. Participate in cross-functional teams to address and resolve engineering issues.
Test Planning and Execution: Assist in developing test plans and executing validation activities (functional, durability/lifetime, environmental, and abuse testing). Coordinate test setup, instrumentation, and data collection with technicians and other engineers.
Failure Analysis from Testing: Investigate test failures using structured root cause methods (e.g., fault trees, 5-Whys). Document findings, drive corrective actions, and verify fixes through re-test.
Validation of Design Changes: Ensure sustaining design changes are appropriately verified and validated, including running regression tests to confirm no unintended impacts to performance, safety, manufacturability, or serviceability.
Data-Driven Reliability Improvements: Analyze test and field data to identify trends, quantify reliability improvements, and prioritize sustaining work based on risk, customer impact, and recurrence.
Test Documentation: Maintain clear test documentation including test procedures, reports, deviation records, and validation summaries. Contribute to inspection plans and quality criteria based on test learnings.
Compensation Range: $80K - $135K
