Why This Job is Featured on The SaaS Jobs
Program management roles matter in SaaS because recurring revenue products depend on predictable delivery, disciplined backlog management, and tight alignment between customer outcomes and engineering execution. This Technical Program Manager position is anchored in modern Agile practice, with explicit room to blend Scrum with complementary methods like Kanban, XP, and SAFe, which reflects how many cloud software teams operate once they move beyond a single, uniform process.
From a SaaS career perspective, the role builds durable skills in operating the full development lifecycle for complex, high-visibility initiatives. It emphasizes connecting customer requirements to company goals, shaping delivery roadmaps with leadership, and tracking external commitments, all common pressure points in subscription software where reliability and iteration cadence are strategic. Exposure to cloud concepts, APIs, and source control also keeps the work close to the technical substrate that underpins most SaaS platforms.
This role tends to suit program managers who enjoy coaching teams toward self-management while still owning cross-team coordination and stakeholder clarity. It fits professionals who are comfortable translating between business objectives and engineering realities, and who prefer working through systems, metrics, and rituals rather than ad hoc escalation. It is also a strong match for those who take process as a product that can be continuously improved.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Summary
As a Technical Program Manager at Britive, you will be expected to not just ensure that Scrum is applied and practiced in letter and in spirit, but also coach teams in achieving a high-performance state that allows them to deliver with high standards of quality, repeatably. More importantly, you are expected to understand Agile and its ethos, and then apply practices from other Agile frameworks such as Kanban, XP, SAFe to complement Scrum.
Ultimately, you’ll help create self-managing and cross-functional teams that are flexible and productive during sprints. You should have true knowledge of the Scrum framework, with a focus on what new learnings the Scrum Guide provides with every revision. You’ll also need the ability to coordinate people and projects with a focus on business objectives.
Responsibilities
- Develop comprehensive project plans that merge customer requirements with company goals.
- Responsible for the overall development life cycle of the solution and managing complex projects with significant visibility and impact.
- Ensure teams are building deliverables that are high-value and high-quality, at a consistent and sustainable pace.
- Ensure effective use and continuous adoption of Agile principles: scrum, sprint, refinement, healthy backlog, grooming and planning.
- Communicate proactively with all involved teams to follow the best software development practices, identify problems and create solutions, to deliver high quality software.
- Work with leadership team, to develop a delivery strategy and road map.
- Prioritization, Project planning, Stakeholder management and tracking of external commitments.
- Facilitate internal communication, effective collaboration, and conflict resolution.
- Ensure effective Product Backlog management with an emphasis on clear and concise Product Backlog items.
- Facilitating stakeholder collaboration as requested or needed.
- Vendor Management (Compliance, SOW, Timesheets, etc.)
Requirements:
- PMP or Agile Scrum Master certification is good to have.
- Understanding of Cloud (AWS or Azure), API’s, Git/GitHub, Cloud services.
- Excellent communication skills and a great team player.
- Bachelor’s degree in Computer Science or equivalent combination of technical education and work experience.
- 5+ years of Project Management experience and as a technical contributor.
- Ability to manage multiple competing priorities in a fast-paced, globally distributed, dynamic, cloud-based ecosystem.
- Strong JIRA skills with sharp attention to details.
- Strong business and technical vision
- Excellent problem-solving skills
