Why This Job is Featured on The SaaS Jobs
This Senior Solutions Engineer role stands out in SaaS because it sits at the intersection of product analytics, experimentation, and emerging AI-driven customer experience workflows. The scope signals an enterprise-grade platform environment where technical pre-sales is as much about data architecture and governance as it is about product capability. With an EMEA remit and explicit attention to privacy and residency considerations, the work reflects how modern SaaS buying decisions are increasingly shaped by compliance and multi-stakeholder technical evaluation.
From a SaaS career perspective, the role offers repeated exposure to the full lifecycle of complex evaluations: structured discovery, future-state design, tailored demos, and scoped pilots with measurable success criteria. That combination builds transferable skills across analytics, integration patterns, and executive communication, while also sharpening judgment on how product maturity, adoption paths, and security posture influence revenue outcomes. The feedback loop into competitive positioning and GTM strategy is also a meaningful vantage point for understanding how SaaS categories evolve.
This role tends to suit professionals who enjoy translating ambiguous business goals into clear architectures and narratives, and who prefer working closely with sales while maintaining technical credibility. It is a strong match for someone comfortable engaging legal and security stakeholders, and for those who value regional complexity and on-the-ground customer context in EMEA.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Responsibilities
- Own technical leadership across CX AI opportunities in EMEA, partnering with sales to shape deal strategy and customer outcomes.
- Run structured discovery workshops to surface business goals, technical constraints, regulatory considerations, and success metrics.
- Design future-state architectures that combine product analytics, marketing insights, and CX data within secure, compliant environments.
- Deliver tailored demonstrations that showcase Amplitude’s AI Agents, experimentation, journey analytics, and personalization workflows.
- Map RFP and RFI requirements to platform capabilities, including data governance, residency, and security controls.
- Scope pilots and proofs of concept with clear evaluation criteria, timelines, and mutual success plans.
- Advise executives on how analytics maturity can drive revenue growth, retention, and customer satisfaction.
- Navigate international privacy frameworks and industry regulations in partnership with legal and security teams.
- Capture field intelligence on competitive positioning, emerging CX patterns, and buyer objections to inform product and GTM strategy.
- Support post-sale transitions by ensuring technical alignment and continuity with Customer Success teams.
Requirements
- 6+ years in Solutions Consulting, Sales Engineering, or Technical Consulting roles within B2B SaaS.
- Demonstrated experience selling or implementing CX, CRM, analytics, or AI-driven platforms.
- Strong understanding of web technologies, APIs, integrations, and modern data architectures.
- Proven ability to guide complex enterprise evaluations involving multiple stakeholders.
- Experience addressing security, compliance, and data-privacy requirements in regulated or multi-country environments.
- Track record of running pilots, proofs of concept, and executive-level technical presentations.
- Exceptional written and verbal communication skills in English; additional EMEA languages a plus.
- Willingness to travel across regionally distributed accounts as needed.
About You
- You approach complex problems with curiosity, rigor, and commercial empathy.
- You enjoy operating at the intersection of analytics, AI, marketing, and customer experience.
- You are comfortable advising senior executives and navigating nuanced regulatory discussions.
- You balance technical depth with clear, persuasive storytelling.
- You thrive in fast-moving environments and adapt quickly as products and markets evolve.
- You take pride in being prepared, precise, and relentlessly customer-focused.
- You see collaboration as a force multiplier and actively seek diverse perspectives.
