Bamboo Health is the leader in Real-Time Care Intelligence™ solutions aimed at improving lives for everyone experiencing physical and behavioral health challenges. We are driven by our mission to empower clients to deliver seamless, high-quality and cost-effective care during pivotal moments to improve health outcomes. From coast to coast, Bamboo Health partners with all major retail pharmacy chains, 52 states and territories, 100% of the top 10 best hospitals and more than half of the country’s largest health plans to improve more than 1 billion patient encounters annually. Join us in improving lives during pivotal care moments!
Summary:
The Market Development Representative partners closely with Market Development Directors to drive revenue growth across new and existing accounts. This role blends targeted prospecting with strategic deal support, helping accelerate opportunities from early engagement through close and renewal. The Specialist plays a key role in improving deal velocity, strengthening client readiness, and supporting expansion efforts within assigned markets. This is an ideal opportunity for a commercially minded professional seeking continued growth within a market development career path.
What You’ll Do:
- Partner with Market Development Directors to advance active opportunities through the sales cycle.
- Prepare customized client presentations, executive-ready materials, and supporting documentation.
- Conduct in-depth account and market research to inform outreach and opportunity strategy.
- Assist in RFP responses, proposal development, pricing summaries, and follow-up materials.
- Coordinate cross-functional stakeholders to support deal progression.
- Ensure CRM accuracy and maintain detailed opportunity tracking.
- Execute strategic outbound outreach aligned to territory and account plans.
- Qualify inbound interest and schedule meetings for Directors.
- Identify whitespace and expansion opportunities within existing accounts.
- Contribute to pipeline development goals.
- Support renewal preparation through data gathering, performance summaries, and value recap materials.
- Assist in account planning and cross-sell analysis.
- Contribute to tracking retention and expansion metrics within supported accounts.
- Explore opportunities to enhance workflows through AI or automation tools (e.g., document summarization, task routing, or data parsing).
What Success Looks Like…
In 3 months…
- Build core knowledge: market, product, target accounts, CRM, research tools.
- Produce foundational deliverables: research briefs, early-stage slides, and accurate CRM updates for initial opportunities.
- Begin guided outreach and qualification of inbound leads; identify basic whitespace within a small set of accounts.
In 6 months…
- Independently support core deal tasks: proposals, presentations, pricing summaries, RFP components, and cross-functional coordination.
- Contribute consistently to pipeline health through outbound outreach, inbound qualification, and whitespace identification.
In 12 months…
- Fully own the Specialist workflow: renewals prep, expansion analysis, proposal materials, and deal organization across assigned markets.
- Deliver strategic insights that influence expansion and retention, including quarterly whitespace analyses and risk/green-light recommendations.
- Improve internal workflows by implementing AI or automation enhancements and reducing turnaround time for standard deliverables.
What You Need:
- 2–5 years of experience in market development, business development, commercial support, or other client-facing roles.
- Strong written and verbal communication skills.
- Demonstrated ability to synthesize research into actionable insights.
- Highly organized with strong attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
- Proficiency in CRM systems and presentation tools.
- Comfort using or learning AI-supported tools (e.g., ChatGPT, CoPilot, or role-specific tools) to improve daily workflows.
- A forward-thinking, curious mindset with an openness to experimenting with new technologies.
- Strong analytical and problem-solving skills, with sound judgment and creativity in designing solutions.
- Proven ability to thrive in fast-paced, high-growth, and rapidly evolving environments.
- Ability to work effectively in a remote-first environment, ensuring high-quality virtual interactions with minimal distractions.
- The ability to travel periodically for work.
What You Get:
- Join one of the most innovative healthcare technology companies in the country.
- Have the autonomy to build something with an enthusiastically supportive team.
- Learn from working at the highest levels and on the most strategic priorities of the company, including from world class investors and advisors.
- Receive competitive compensation including health, dental, vision and other benefits.
Belonging at Bamboo
We Care. #BambooHealthValuesCare
Every human being has the right to the best possible healthcare. Our Real-Time Care Intelligence™ solutions enable healthcare professionals to see and treat every individual as a whole person by providing the right information, at the right time – regardless of physical, behavioral or social barriers.
We’re a great place to work because we care. We continually seek to learn about our differences and ensure the unique perspectives and contributions of all employees are welcome, valued and celebrated.
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