Why This Job is Featured on The SaaS Jobs
This Production Manager role stands out in a SaaS context because it sits at the interface where software-led companies operationalise physical product delivery. With Tractable’s LumaScanner, the work is less about traditional factory throughput and more about building a repeatable production system that can support a product roadmap, field installation feedback, and ongoing iteration alongside R and D.
For a SaaS career, the value is in learning how operating discipline is created when a technology company moves from prototypes to dependable, scalable output. The emphasis on QA sign-off, inventory accuracy, ERP or MRP usage, and supplier development reflects the kind of systems thinking that transfers well across SaaS businesses that rely on measurable processes, tight feedback loops, and cross-functional execution.
This position is best suited to a hands-on operator who enjoys turning ambiguity into standard work and can switch between shop-floor realities and engineering conversations. It will appeal to professionals who prefer ownership of concrete outcomes, are comfortable collaborating across functions, and want to deepen expertise in operational scaling within a product-centric tech environment.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Employment Type
Full time
Why Tractable?
We combine world-class AI research with real-world applications that make a difference. At Tractable, you’ll collaborate with brilliant minds, work on transformative projects, and contribute to technology that helps people when they need it most.
We are looking for a Production Manager to lead the assembly of our LumaScanner units at our Salt Lake City facility. This role is responsible for leading the local production team, maintaining output schedules, ensuring shipped systems meet specification, and building the repeatable processes required to scale production successfully.
Beyond day-to-day oversight, you will act as a key collaborator between our R&D, Installation, and Supply Chain partners to constantly refine our build process and product quality.
Primary Responsibilities
Production & Team Leadership: Supervise the assembly staff, manage schedules, and provide the training necessary to hit our weekly production quotas in a safe, efficient environment.
Quality Control: You are ultimately responsible for the quality of every system that leaves the Salt Lake City facility. Every shipped system must be fully functional and meet all company specifications. You will establish, maintain, and enforce the inspection, testing, and sign-off processes required to ensure consistent shipment quality.
Process Definition & Execution Discipline: Establish clear, repeatable production processes that enable consistent quality and output as the team scales. You will document current workflows, improve them where needed, create new processes where gaps exist, and ensure standard operating procedures are followed consistently across the shop.
Hands-On Operations Support: This is a hands-on leadership role, especially as we scale the team. You should be ready to step in wherever needed to keep production moving, including packaging systems, applying logos and finishing touches, receiving and organizing deliveries, storing goods in the shop, and sourcing urgently needed local parts.
Inventory & Supply Integrity: Lead regular, high-accuracy cycle counts. You will ensure the SLC facility is always stocked with the components needed for upcoming production runs to avoid any downtime.
Safety & Shop Standards: Maintain a safe, organized, and disciplined production environment. You will help establish and enforce practical shop-floor standards around safe assembly practices, material handling, tool use, workspace organization, and general operational discipline as the team scales.
Installation Feedback Loop: Work closely with the Field Installation Team to identify common issues found during setup. You’ll use this feedback to adjust our in-house production and QA protocols.
Design for Manufacturability: Partner with the Hardware R&D Team to fine-tune the LumaScanner design. You’ll provide the "on-the-floor" perspective needed to optimize for lower costs and better process consistency.
Supplier Development: Engage with our local ecosystem suppliers. You’ll help them improve their own tooling and processes to ensure the parts arriving at our dock meet our high standards for quality and fit.
Continuous Improvement: Actively improve the repeatability, efficiency, and buildability of our production processes without sacrificing technical performance or quality.
What We’re Looking For
Experience: 5+ years in production management, specifically within electro-mechanical hardware assembly. Proven experience obtaining or maintaining ISO 9001 certification for a manufacturing facility.
Process-Oriented Mindset: Strong instinct for creating structure in a fast-moving environment, with the ability to document workflows, establish standard operating procedures, and apply Six Sigma principles to drive consistent results.
Collaborative Mindset: You are comfortable speaking the language of both a floor technician and a hardware engineer.
Systems Proficiency: Strong experience with ERP/MRP software and a data-driven approach to inventory and quality tracking.
Problem Solving: A track record of not just identifying production hurdles, but working cross-functionally to fix the root cause.
Hands-On Approach: Comfortable operating as a player-coach in a growing hardware operation, including stepping into day-to-day shop tasks when needed.
Location: Based in or willing to relocate to the Salt Lake City area.
Why Join Us?
Joining the LumaScanner team means more than just managing production output. You will play a key role in building the processes, quality systems, and team needed to scale a complex electro-mechanical product. You’ll work closely with R&D, Installation, and suppliers, and your decisions will directly shape how the product is built and shipped.
We offer a fast-paced, collaborative environment where your technical insights directly impact the bottom line. If you’re looking to build something meaningful within one of the most dynamic tech ecosystems in the country, this is the place to do it.
Diversity commitment
At Tractable, we are committed to building a diverse team and inclusive workplace where people’s varied backgrounds and experiences are valued and recognised.
We encourage applications from candidates of all backgrounds and offer equal opportunities without discrimination.
