Why This Job is Featured on The SaaS Jobs
This Program Manager role sits at a part of the SaaS stack that is often invisible but decisive: the industrial compute ecosystem that underpins AI product delivery. In a company operating at large scale, infrastructure capacity, partner agreements, and delivery coordination become product constraints, which makes program management a strategic function rather than an internal service.
For a SaaS career, the work builds fluency in how platform businesses translate demand into durable operating systems. The remit spans intake, prioritization, documentation, decision logs, and cross functional handoffs across engineering, security, legal, finance, and operations, all of which are recurring muscles in SaaS firms that depend on reliable execution. The exposure to deal lifecycle mechanics, from early capacity discussions through signature and post sign delivery, also develops a practical view of how commercial commitments shape roadmap and reliability.
The role fits professionals who prefer turning high context work into repeatable processes and who enjoy being the connective tissue across senior stakeholders. It is well suited to program managers who value clarity, operational rigor, and measurable execution hygiene, and who want a seat close to infrastructure and partnerships without owning a single functional silo.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the Team
OpenAI’s Ecosystem and Partnerships for Industrial Compute team works across partner strategy, capacity planning, deal structuring and execution, and cross-functional coordination for the infrastructure that powers OpenAI’s research, products, and services. The team is senior, bridges internal and external partners, owns commercial relationships and context from capacity ideation through delivery, and helps OpenAI understand the compute strategy and tradeoffs it is committing to.
About the Role
To make that model scale, we need strong program managers who can bring structure, follow-through, and visibility to the work. This role helps the team run well day-to-day: managing trackers, documentation, handoffs, operating cadences, and cross-functional coordination so that work accelerates, context is preserved and shared, and leadership has a clear view of priorities, risks, and decisions.
This is a leverage role. Success is helping convert a high-context partnership environment into a durable operating model with clear intake paths, defined ownership and handoffs, strong documentation, and live visibility from early capacity discussions through contract signature to operations delivery.
This person will be responsible for:
Running and improving the team’s operating rhythm across intake, prioritization, execution tracking, escalations, signature readiness, and post-sign handoff.
Building and maintaining the team’s core documentation, including pipeline and capacity views, deal trackers, decision logs, partner playbooks, project status updates, and handoff materials across top partners and top projects.
Driving and coordinating interfaces and handoffs across Engineering, Delivery and Operations, Finance, Security, Legal, and other stakeholders so deals and initiatives are connected and aligned.
Supporting and running special projects that improve execution quality over time, including, key terms tracking, workflow controls, partner tiering, scalable reporting infrastructure, and public-company readiness workstreams.
Deal support, including: (i) help run large, complex deals as projects by breaking them into clear workstreams, tracking dependencies, and ensuring teams stay aligned and on track; (ii) own smaller and higher-volume deals; and (iii) coordinate RFI / RFP and diligence workflows, ensuring that inputs from technical, legal, finance, and operations stakeholders are captured and sequenced cleanly.
Keeping a live pulse on the team’s highest-priority opportunities and risks so leadership has early visibility.
Success here looks like contributing to an operating system with:
real-time visibility into top partners, deals, and risks;
clean execution hygiene across contracting and cross-functional workflows;
clear interfaces and handoffs between teams (BD, Engineering, Delivery and Ops, Security, Finance, Legal);
operational leverage, so that the team can scale its impact without scaling linearly in headcount.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
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