Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Finance Intern
Sao Paulo, Brazil
Role Overview:
Start your career in finance by contributing to the daily operations that keep our Brazil business running smoothly and accurately. In this role, you will support Order Management and Billing activities, help maintain reliable financial data, and gain hands-on experience with ERP systems used across the organization. At Genesys, we are shaping the future of customer experience through AI and innovation, and our finance team plays an important role in enabling that growth. You will collaborate with experienced professionals, gain exposure to real business processes, and build practical skills that will support your long-term career development. This is an excellent opportunity for students who are motivated, detail-oriented, and ready to take on meaningful responsibilities.
Key Responsibilities:
Maintain customer and supplier records in the ERP system, ensuring data accuracy and consistency.
Support Order Management and Billing activities.
Assist in issuing RPS (service receipts) in compliance with local requirements.
Provide day-to-day operational support to the finance team across administrative and financial processes.
Partner with internal teams to resolve data inconsistencies and improve process reliability.
Follow internal financial controls and contribute to compliance with company policies.
Identify opportunities to improve workflows and support efficiency initiatives.
Required Qualifications:
Currently pursuing a degree in Business Administration, Finance, Accounting, or Economics (open to students at different stages of their studies, with a minimum availability of 1 year before graduation).
Availability to work in a hybrid model, with in-office presence in Sao Paulo at least once per week.
Intermediate English skills, especially for reading and understanding documentation.
Proficiency in Microsoft Excel and office tools.
It’s a Plus If You Have:
What Will Help You Thrive:
Strong communication and problem-solving skills.
Curiosity and initiative when approaching new challenges.
High level of attention to detail and organization.
Ownership mindset and willingness to take initiative.
If a Genesys employee referred you, please use the link they sent you to apply.
About Genesys:
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.
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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
