Why This Job is Featured on The SaaS Jobs
Alliance leadership roles sit at a critical junction in the SaaS ecosystem, where platform adoption is often accelerated through consultancies, cloud providers, and technology partners. This Strategic Alliances Director position is notable because it centers on building repeatable joint go to market motions rather than one off co marketing, linking partner strategy directly to pipeline and revenue outcomes across an enterprise software context.
For a SaaS career, this kind of remit develops durable skills in partner economics, attribution, and operating cadence. The work typically demands fluency in how product positioning, sales execution, and partner enablement connect, plus the ability to translate roadmap conversations into commercial programs. Experience here tends to transfer well across SaaS companies that rely on ecosystems to expand distribution, enter new segments, or improve implementation and service delivery.
The role suits professionals who prefer cross functional influence over direct line ownership, and who are comfortable navigating executive stakeholders on both sides of a partnership. It will likely appeal to someone who enjoys structured program building, clear metric accountability, and representing a SaaS vendor within a broader partner landscape.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Strategic Alliances Director
PagerDuty is seeking a Strategic Alliances Director to join our dynamic, customer-focused Global Alliances team! You will lead our partnership strategy and ongoing development of a portfolio of PagerDuty’s most strategic partners. This role will be accountable for developing and executing PagerDuty’s partnership strategy, collaborating closely with Sales, Product, Marketing, and Operations.
The Strategic Alliances Director will lead the alliance team in launching and scaling GTM programs with key consulting and technology partners to drive PagerDuty's growth and enhance service delivery. They will establish strong relationships with partner leadership teams, both horizontally and vertically, to maximize the impact of our partnerships.
KEY RESPONSIBILITIES
- Develop and execute the joint Go-To-Market strategy with Strategic Partners to drive pipeline and revenue growth.
- Deliver on key financial goals, including alliance-influenced revenue and pipeline generation metrics.
- Partner with PagerDuty’s Sales organization to align opportunities and build strong field relationships with Partners account teams.
- Represent PagerDuty within the Partners ecosystem, advocating for mutual success and resolving partnership challenges.
- Define joint value propositions and collaborate with Product Marketing and Partner Marketing on campaigns and messaging.
- Drive executive-level partnership engagement and identify new strategic opportunities through roadmap discussions.
BASIC QUALIFICATIONS
- Bachelor’s degree or equivalent degree or experience.
- 10+ years of experience in the IT or enterprise software/SaaS industry.
- Proven track record in developing and executing partner and alliance go-to-market strategies.
- Demonstrated success managing partnerships that drive measurable revenue impact.
- Experience developing and managing a portfolio of GSI/RSI relationships and leading cross functional teams at scale to common outcomes and goals.
- AWS or Cloud Service Provider experience
PREFERRED QUALIFICATIONS
- Strong relationship-building and management skills
- Experience building and scaling GTM partnerships for pipeline and revenue generation
- Excellent oral and written communication skills
- Ability to work effectively with individuals at all levels and across organizations
- Highly organised and detail-oriented
- BA/BS degree in a related field
