Why This Job is Featured on The SaaS Jobs
This Accounts Payable Specialist role stands out in SaaS because it sits at the intersection of finance operations and systems change. The listing signals an environment where procure-to-pay workflows are run through dedicated platforms such as Coupa, with downstream integration into core accounting tooling, which is typical of mature SaaS operators managing high invoice volume and distributed stakeholders.
For a SaaS finance career, the differentiator here is exposure to process design, not just transaction processing. Working across Procurement, Accounting, and Finance builds an understanding of how spend controls, vendor management, and close readiness connect in subscription businesses. Participation in implementing next-generation systems and supporting audits also develops transferable experience in controls, data quality, and operational reporting that translates well across SaaS companies using similar stacks.
This role is best suited to someone who enjoys precision work, clear ownership, and steady stakeholder communication, including supporting non-finance users through P2P tools. It will fit a professional who prefers structured workflows but also wants to contribute to continuous improvement by spotting bottlenecks and standardising practices across a global AP function.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
PagerDuty is seeking an Accounts Payable Specialist to join our global Accounting and Finance team! As AP Specialist, you will be a key member of the global Accounts Payable team, reporting to an AP Manager and partnering closely with Procurement, Accounting, and Finance. You will drive efficiency and precision by optimising our current process and ensuring standard methodologies as we implement next-generation systems and tools. This is an exciting opportunity to thrive in a fast-paced environment, supporting the accounting department in scaling our global function while contributing to a team that is passionate about continuous innovation. The ideal candidate is detail-oriented, dedicated to providing exceptional stakeholder support, and possesses a natural curiosity for process optimisation.
Key Responsibilities:
- End-to-End Invoice Management: Independently and accurately process supplier invoices, ensuring precision in Coupa and alignment with our P2P workflows.
- Expense & Compliance Oversight: Review and process monthly employee expense reports, ensuring adherence to company policies and timely reimbursement.
- Payment Excellence: Meticulously prepare and review payment batches to ensure vendors are paid accurately and within established timelines.
- Stakeholder Liaison & Support: Act as the primary point of contact for internal teams and suppliers, resolving inquiries expeditiously while helping users navigate P2P processes and tools.
- Account Integrity & Reporting: Reconcile supplier statements and analyze accounts to maintain complete, audit-ready reports and accurate financial records.
- Process Optimization & Audit Support: Assist with internal and external audits and proactively identify trends or bottlenecks to improve the efficiency of our global AP functions.
Basic Qualifications:
- Bachelor's degree in Business Administration, Economics, Finance or similar program, or equivalent experience
- 3+ years’ experience successfully owning the end-to-end completion of full cycle accounts payable and expense reports
- 2+ years’ experience with accounts payable systems, ideally Coupa and NetSuite
- Proficiency with modern productivity and collaboration tools (Google Workspace and/or MS Office)
Preferred Qualification:
- Experience in the tech or comparable industry with the ability to operate in a fast-paced environment
- Proven ability to analyse AP metrics and translate data into actionable improvements.
- Ability to engage effectively with stakeholders at all levels, tailoring your communication style to match business needs.
