Why This Job is Featured on The SaaS Jobs
This Software Engineer II role sits at a core SaaS leverage point: integrations. Building and operating connectors across APIs, webhooks, and OAuth is foundational work for any platform product, because it determines how easily customers can embed the service into existing workflows. The listing also signals a mature SaaS environment, where reliability and scale matter, through its focus on highly available services, scalable data stores, and production ownership via on call.
For a SaaS career, integrations experience compounds. It develops strong instincts around API design, backward compatibility, authentication, and multi tenant considerations, alongside the operational habits needed to keep customer facing connectivity dependable. Exposure to multiple languages and third party platforms also builds a practical systems view that transfers well across SaaS categories, especially roles that touch platform engineering, ecosystem partnerships, or product led adoption. The emphasis on using AI as part of day to day engineering adds a current, workflow oriented dimension without tying progress to any single tool.
This position is best suited to an engineer who enjoys context switching between product surface area and infrastructure concerns, and who prefers work where correctness, observability, and incident response are part of the craft. It fits someone who values cross team collaboration and is motivated by making other teams and customers more productive through stable integration primitives.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
PagerDuty is seeking a Software Engineer to join our diverse and customer-focused team!
You'll be working on our strategic integrations, which connect PagerDuty to the many tools our customers rely on. The work spans a wide range of technologies, including APIs, webhooks, OAuth, and SaaS platforms across multiple languages, and you'll help advance how we use AI as a core part of day-to-day engineering.
Why we need you
The PagerDuty Integrations Team is looking for a software engineer who's eager to learn new technologies. Our integrations connect PagerDuty to the wider set of tools our customers use every day, spanning many languages, platforms, and protocols. You'll help create the foundation for these systems by building highly available services, scalable databases, and secure APIs. You'll also help promote engineering excellence across our design, development, test, and release cycles, with AI as a core part of how you work.
Key Responsibilities
- From day one, you'll be designing, coding, testing and shipping backend applications and microservices, APIs, webhooks, and front-end interfaces that ensure we deliver reliable, scalable integrations to our customers.
- You'll collaborate closely with engineers across teams.
- With 20,000+ global customers and growing, you'll be solving really interesting technical challenges while helping to scale our product to keep up with demand.
- You will be participating in your team's on-call rotation, triaging and addressing production issues as they arise.
Basic Qualifications
- Minimum of 4 years of experience designing, building, and operating large systems with scalability, availability, and performance requirements.
- Development experience building and operating customer-facing, web-based products.
- Demonstrated experience with at least one modern programming language (e.g. Java, Ruby, or Elixir) and with AI coding tools.
- A demonstrated eagerness to learn new technologies and pick up unfamiliar languages and platforms quickly.
Preferred Qualifications
- You have operational experience in cloud technologies such as AWS
- You're comfortable moving between multiple languages and tech stacks
- You have experience integrating with third-party APIs, webhooks, or OAuth-based authentication
- You have experience with SaaS platforms such as Jira, Salesforce or ServiceNow
- You have operational experience with databases & tools (e.g. MySQL, Aurora, Kafka, NoSQL, applying software engineering principles to data problems, etc.)
- Experience building user-facing public APIs
- You've had experience designing & implementing distributed and highly available systems
The base salary range for this position is €41,000.00 - €61,600.00 EUR. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
