Product Designer (Senior/Principal-level)

Synthesia • Full-time • London, Greater London, United Kingdom • 1m ago

Why This Job is Featured on The SaaS Jobs

This senior or principal Product Designer role stands out as a SaaS design seat inside an AI-first, enterprise-oriented platform where the core workflow is still being defined. The product area described is not a thin layer on top of existing conventions, but a rethinking of how non-specialists create video, which is a common inflection point for modern SaaS as it expands from expert tools into broad business adoption.

For a designer building a long-term SaaS career, the value is in practicing end to end product design across discovery, interaction patterns, and system-level consistency in a complex web application. The emphasis on balancing approachability with depth maps directly to subscription product outcomes like activation, feature adoption, and sustained usage. Experience shaping repeatable UI paradigms and mental models is highly portable across SaaS categories, especially where new capabilities introduce cognitive load.

This is best suited to a designer who prefers ambiguous problem spaces, can hold strong product opinions while incorporating customer feedback, and is comfortable influencing early direction rather than polishing a fixed spec. It will fit someone at a senior stage who wants scope across strategy and execution, and who enjoys partnering closely with engineering to iterate toward durable patterns.

The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.

Job Description

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.

As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.

Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.

tl;dr: We're looking for a Senior or Principal Product Designers to help rethink the paradigm of video creation. We see product design as a true strategic differentiator and a crucial part of our moat. You’ll help ensure Synthesia becomes a reference for what world-class enterprise product design looks like.

About the role

We’re building a video creation platform for everyone, not some specialist tool. We see a future where Synthesia sits alongside word processors, presentation software, and spreadsheet applications as staple used by many. As part of this, we’ve moved away from prevailing UX paradigms in video creation. You’ll need to uncover new patterns that enable our users create incredible content while avoiding the complexity that comes with traditional video production.
The longer a user spends in our product, the more they’ll discover. You’ll need to successfully balance the tension of ensuring users have the advanced capabilities they need while maintaining a straightforward & accessible UI. Think of this as keeping things approachable on the surface, powerful in depth.
Repeatable patterns help our users form a consistent mental model in the face of new paradigms and reuse what they’ve learned. You’ll need to figure out what works and how we can implement it throughout the creation experience.

In this role you will:

Leverage feedback from our users & customers to ensure our product continues to meet their needs.
Tackle complex and novel problems as we mature our nascent product and uncover new use cases.
Play a key role in the early stages of product development as part of a team that aspires to create one of the best designed SaaS tools out there.
Work with a team that ships fast and iterates quickly..
Solve our most important UX problems and shape the future of Synthesia - from the initial idea stage to the final execution.

You should apply if you bring:

6+ years of experience in designing SaaS web apps or B2C products.
Strong product opinions and taste. We look for designers who will not shy away from proposing solutions based on your intuition and experience.
Ability to think at a high level about product strategy and clearly articulate design decisions.
Ability to take ownership of the design process and work as a self-directed member of the development team.
Strong UX focus and understanding of human behaviour.
Proven track record of creating beautiful, cohesive and meaningful design and UI, strong attention to details.
Effective verbal and written communication skills.

Designers who bring the following will stand out:

Interactive prototyping skills
Motion design experience
Strong visual design skills (typography, illustrations, iconography and brand design)
Experience working on tooling