Why This Job is Featured on The SaaS Jobs
This Forward Deployed Engineer role sits at a growing intersection in SaaS: enterprise software being reshaped by agentic AI and secure deployment patterns. With North positioned as an AI workspace for organisations that need control over sensitive data, the work aligns with a segment of SaaS where product capability is inseparable from real-world integrations, governance, and reliability across varied customer environments.
From a career standpoint, forward deployed work in SaaS tends to build rare leverage. It develops the ability to translate ambiguous customer outcomes into shippable product changes, while also building fluency in deployments that go beyond a single cloud setup, including private cloud and on-premises. Experience spanning agent development, backend and infrastructure, and the full lifecycle from concept to production is highly portable across modern SaaS teams shipping AI-enabled features.
This role is best suited to engineers who enjoy being close to customer problem spaces without moving into a purely services track. It will fit someone comfortable switching between building core platform features and making deployments succeed in constrained enterprise settings, and who values clear communication across internal teams and client engineers, including in multilingual contexts.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Who are we?
Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what’s best for our customers.
Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products.
Join us on our mission and shape the future!
About North:
North is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications.
Why This Role?
This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications. As a bridge between our core North product and our clients’ engineering teams, you’ll be at the forefront of solving complex problems and securely integrating AI into critical sectors such as finance, healthcare, and telecommunications.
We are seeking engineers with diverse skill sets, including backend, infrastructure, agent development, and deployments, who deeply care about customers and want to work at the cutting edge of Agentic AI.
Note: between 20 - 40% travel anticipated
In this role, you will:
Build and ship features for North, our AI workspace platform
Develop autonomous agents that talk to sensitive enterprise data
Experiment at a high velocity and with a high level of quality to engage our customers and ultimately deliver solutions that exceed their expectations
Work across the entire product lifecycle from conceptualization through production
Lead end-to-end deployment of North in private cloud and on-premises environments, including planning, configuration, testing, and rollout
You may be a good fit if:
You have experience with and enjoy working directly with customers
You are fluent in both English and Arabic
You have shipped (lots of) Python in production
You have built and deployed highly performant client-side or server-side RAG/agentic applications
You have strong coding abilities and are comfortable working across the stack. You’re able to read and understand, and even fix issues outside of the main code base
You excel in fast-paced environments and can execute while priorities and objectives are a moving target
We are open to candidates currently based in the Middle East or who are open to travelling or relocating.
If some of the above doesn’t line up perfectly with your experience, we still encourage you to apply!
We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs.
Full-Time Employees at Cohere enjoy these Perks:
🤝 An open and inclusive culture and work environment
🧑💻 Work closely with a team on the cutting edge of AI research
🍽 Weekly lunch stipend, in-office lunches & snacks
🦷 Full health and dental benefits, including a separate budget to take care of your mental health
🐣 100% Parental Leave top-up for up to 6 months
🎨 Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement
🏙 Remote-flexible, offices in Toronto, New York, San Francisco, London and Paris, as well as a co-working stipend
✈️ 6 weeks of vacation (30 working days!)
