Why This Job is Featured on The SaaS Jobs
This Senior Product Manager role stands out in the SaaS landscape because it sits at the intersection of vertical SaaS and embedded fintech. PayFac as a Service is a product category built on APIs, partner dependencies, and regulatory constraints, and the listing signals ownership across discovery, delivery, and iteration in a platform context rather than a single feature area.
For a SaaS product career, the work maps closely to skills that transfer across B2B platforms: shaping roadmaps with incomplete information, translating customer discovery into specifications, and using utilization data to guide prioritization. The emphasis on vendor and processing partner relationships also reflects a common reality in modern SaaS, where product outcomes depend on third party ecosystems as much as internal engineering execution.
The role is best suited to a product manager who prefers cross functional operating rhythms and is comfortable moving between customer conversations, internal enablement, and technical detail. It will appeal to someone who wants to deepen expertise in SaaS platform mechanics, particularly where reliability, compliance, and partner coordination materially influence the user experience.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
We Are:
Tilled's rapidly growing Payfac-as-a-Service platform is empowering software companies to seamlessly embed payment processing while supporting some of the biggest names in the payments space. As traditional payment entities like ISOs, processors, and acquirers see their legacy models becoming obsolete, ISVs are disrupting the market through software-led payments, and Tilled is at the forefront of this transformation.
You Are:
- Authorized to work in the United States and a resident in a United States time zone (We are not sponsoring Visa at this time for this role.)
- Comfortable with remote work
About Tilled
Tilled is revolutionizing the world of payments with PayFac-as-a-Service, giving software companies the tools to monetize payments without the headaches of registering as a payment facilitator. We're scaling fast and seeking driven, passionate professionals who thrive in a high-growth, tech-forward environment.
Position Summary
Tilled is seeking a detail-oriented and collaborative Senior Product Manager to join our dynamic team and help drive the development of innovative payment solutions. This role is responsible for managing the full product lifecycle—from ideation and discovery through launch and iteration—while working cross-functionally with internal teams, vendors, and customers. The ideal candidate will have experience in financial services or payments, a strong grasp of modern SaaS technologies, and the ability to communicate effectively across technical and non-technical teams. You’ll thrive here if you’re excited by fast-paced growth, enjoy juggling multiple priorities, and are passionate about delivering seamless, intuitive experiences for customers and internal users alike.
Key Responsibilities
- Create and maintain product documentation and resources
- Communicate product updates internally and externally
- Organize, lead, or participate in development team ceremonies such as standups and refinement meetings
- Create detailed product specifications for new products and features and work with other tech team members to refine
- Ensure product designs are available that our customers will love
- Use data and sound judgment to prioritize and make product related decisions
- Conduct discovery sessions with customers to validate product requirements and uncover opportunities
- Monitor and maintain product utilization data
- Support Tilled internal teams with product related questions/issues
- Maintain relationships with key Tilled vendors and processing partners for ongoing product needs
- Research Tilled competitors and stay up to date on industry trends
- Work to make sure Tilled team members have a thorough and effective product knowledge
- Assist in the evaluation of vendors and partners to ensure they are the right fit for Tilled and maintain key vendor relationships for ongoing product needs
- Work to help maintain the Tilled product roadmap and participate in prioritization discussions with key stakeholders
Qualifications
- 4+ years of experience with payments or financial services products
- Participated on a team that successfully shipped product to end users
- A background working in a B2B environments
- Experience building products under a regulated standard (PCI, BSA/AML, HIPAA, etc)
- Detail oriented and loves keeping track of many projects in various states
- Thrives working with diverse roles across organizations, from entry level to senior executives
- Functions with confidence in a fast-paced, high-growth environment
- Works seamlessly in a remote, dispersed-team environment
- Experience working with modern SaaS platforms, APIs, and customer success tools.
Why Join Tilled?
- Be part of a company that’s transforming payments with cutting-edge technology and a bold vision.
- Collaborate with a smart, passionate, and driven team.
- Opportunity to make a significant impact at a rapidly growing startup
- Competitive salary, stock options, and full benefits package.
What We Have:
- Office space in Boulder, CO
- Remote work environment
- Resources to support remote work
- Generous compensation and benefits
- Transparency that trickles down from the C-Level
- Experts in the payments field that can get you up to speed with PayFac-as-a-Service
Tilled is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
