Why This Job is Featured on The SaaS Jobs
Clay sits in a modern slice of the SaaS ecosystem where customer success is tightly coupled to product-led adoption and data driven go to market. Featuring an Enterprise Growth Manager role here reflects how enterprise CS has evolved from relationship management into a function that shapes how large customers operationalize a platform and measure outcomes.
For a SaaS career, the role offers durable exposure to the mechanics that matter across subscription businesses: retention and expansion motions, health scoring and forecasting, and cross functional influence with Product, Sales, Engineering, and Marketing. Leading a strategy team also builds repeatable muscles in coaching, process design, and translating customer signals into internal priorities, all of which transfer well to broader CS leadership or revenue operations paths.
This position is best suited to someone who enjoys balancing people leadership with direct customer ownership, and who prefers structured problem solving over purely reactive support. It will fit professionals who like setting standards, building playbooks, and using metrics to guide decisions, while staying close enough to accounts to understand what drives long term adoption in enterprise SaaS.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About Clay
Our mission is to help organizations turn any growth idea into reality.
We see growth as a creative practice, not a formula. Finding and reaching your best-fit customers takes unique ideas and constant iteration. As AI makes execution faster and tactics easier to copy, creativity is the only lasting advantage. We're already helping thousands of customers — including Anthropic, Notion, Google, and Ramp — go to market with unique data, signals, and AI research.
In 2025, we raised a $100M Series C backed by world-class investors including Sequoia, CapitalG, and First Round — and crossed $100M in revenue.
In 2026, we announced our second employee tender offer in 9 months at a new $5B valuation. We also launched a community equity round, for our customers, agency partners, and club members.
Some things to know about us:
Our community includes 11,000+ customers, 150+ integration partners, 125+ agencies, 50+ Clay clubs, and 30k members on Slack.
Our cultureis unique inside and outside of work. Our team members are also DJs, activists, writers, clowns, marathoners, skydivers, psychedelic therapists, social workers, and more.
All employees can work for free with world-class coaches who specialize in creativity, management, and more.
Our operating principles — including negative maintenance and non-attached action — guide our work. Read more about them here.
Read about us in the NYT, Forbes, First Round Review, and more.
Hear from our employees directly on our Glassdoor page!
Manager, Enterprise Growth @ Clay
We’re growing our Growth Strategy (Customer Success) team at Clay — the group that helps our customers unlock their full potential. Our mission is simple but ambitious: empower every team to use Clay as their growth engine.
As the Manager of our Enterprise Growth Strategy team, you’ll lead a group of world-class strategists who act as trusted advisors to our customers. You’ll hire, coach, and inspire a team that drives meaningful business outcomes, builds lasting partnerships, and helps our customers turn their biggest goals into reality.
This is a high-impact role — you’ll shape how some of the most innovative companies in the world use Clay to scale, and directly influence revenue growth, retention, and the customer experience.
What You'll Do
You’ll be a builder, a coach, and a connector. Specifically, you will:
Hire, develop, and lead a team of Enterprise Growth Strategists who embody Clay’s values — curiosity, creativity, and customer obsession.
Foster a culture of learning, accountability, and excellence, where experimentation is encouraged and insights are shared freely.
Motivate your team to build deep, trusted partnerships with customers, helping them define success and deliver measurable value.
Own key customer relationships yourself — setting the bar for engagement, advocacy, and strategic influence.
Serve as an escalation point and problem-solver, helping turn challenges into opportunities for stronger collaboration.
Partner cross-functionally with Sales, Product, Engineering, and Marketing to represent the voice of the customer and shape our roadmap around their needs.
Forecast, track, and report on KPIs tied to expansion, retention, and customer health — using data to tell a story and guide decisions.
Identify opportunities to innovate and scale our approach to enterprise success — designing playbooks, frameworks, and strategies that amplify impact.
What You'll Bring
We’re looking for a mix of strategic leadership, operational rigor, and deep customer empathy. You might be a great fit if you have:
2+ years of experience leading teams in Customer Success, Account Management, or a similar customer growth function
5+ years in customer-facing roles (CSM, Account Manager, etc.) at a B2B SaaS company
A track record of driving revenue growth, expansion, and retention
A passion for coaching and developing others — you get energy from seeing your team thrive
Exceptional relationship-building and communication skills, across both customers and internal teams
The ability to simplify complexity — finding creative solutions and guiding your team through ambiguity
A love of systems thinking — identifying bottlenecks, building scalable processes, and driving continuous improvement
A growth mindset and comfort with fast-paced, entrepreneurial environments
