Why This Job is Featured on The SaaS Jobs
Security operations roles in SaaS are increasingly shaped by always on availability, cloud first tooling, and the need to protect large, multi tenant user bases. This SOC Analyst position sits squarely in that reality, supporting an HR and payroll platform with broad usage across multiple countries. The listing also signals a mature security function, with defined coverage goals and an emphasis on integrating automation into frontline detection and response.
For a long term SaaS security career, the strongest value here is breadth across core operating surfaces that recur across subscription software companies. The remit spans alert triage, incident response, identity and access administration, endpoint and email security tooling, and vulnerability support, providing a practical view of how security is delivered as an internal service. Collaboration with an “AI Analyst” points to exposure to the operationalisation of automation, a theme that is becoming central to scaling SOC throughput in SaaS environments.
This role suits someone who prefers structured operational work, clear queues, and measurable response outcomes, and who can stay effective in remote, asynchronous coordination. It aligns well with early to mid career practitioners coming from SOC, NOC, or technical support backgrounds who want deeper ownership of cloud security operations and cross tool troubleshooting in a product led SaaS context.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Who we are
Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution. Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally. We now service over 300,000 businesses and more than 2 million employees.
The EH Way
At Employment Hero, we’re proud of our unique DNA, which we call The EH Way.
- We are Mission First: Everything we do is driven by our Mission.
- We are Remote First: We champion a remote environment with a preference for asynchronous communication.
- We are AI First: AI is not just a tool; it’s a fundamental part of how we operate and scale.
- We are Apolitical: We do not take a position on political or social topics.
- We Live by Our Values: We role model our values 100% of the time.
- We Expect High Performance: We set a high standard; there is no room for average performance here.
This role
As our Security SOC Analyst, you’ll be working with the wider security team to act as the front line of our security defense. You will be instrumental in protecting our community of 2 million+ users, ensuring our vector to 10 million users remains secure and unimpeded.
Your key focus areas will be:
- Achieving 24/7 "Follow the Sun" coverage by bridging the gap between our teams.
- Maintaining a high-velocity response rate to SOC alerts and internal security queries.
- Integrating and improving our "AI Analyst" to automate manual triage.
This will include:
- Triage & Incident Response: Monitoring SIEM alerts and responding to events in real-time.
- Security Service Delivery: Resolving internal security tickets and troubleshooting tools like Netskope, Crowdstrike, and Abnormal Security.
- AI Collaboration: Working hand-in-hand with our AI Analyst to improve its accuracy and automation capabilities.
- Identity & Access Management: Configuring Google Workspace (IDP/SSO/Conditional Access) and MDMs (Intune, Jamf, Kandji).
- Threat Intelligence: Monitoring dark web mentions and compromised credentials.
- Vulnerability Support: Performing regular scans and providing remediation guidance.
Who you are
To thrive at Employment Hero, you’ll need to embody The EH Way—operating with focus, agility, and an obsession with impact. For this role, you’ll also bring:
- A "Self-Starter" Mentality: You are a high-performer who takes initiative to investigate challenges independently before seeking guidance. You possess the technical aptitude and confidence to step into complex scenarios and deliver outsized impact as you grow into the role.
- Technical Passion: You likely run personal labs, participate in CTFs/Hack The Box, or have personal AI projects.
- Operational Experience: 2–3 years in a SOC, NOC, or technical Helpdesk environment.
- Tooling Knowledge: Familiarity with EDR, SIEM, and Cloud Security.
- Ambition: You aren't satisfied with a "passing grade"; you strive for excellence.
- Reliability: The ability to own your impact in a fully remote, asynchronous environment.
What we can offer
- You will work remotely, with the flexibility to own your time and impact
- You will access cutting-edge tools to amplify your work, knowledge and outputs
- You’ll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life
- You’ll own ESOP (employee share options) in one of the world’s fastest-growing tech companies
- You’ll also have access to a wide range of benefits that includes - a very generous parental leave policy, subsidised egg freezing (so you can make the choice that’s right for you, on your terms), a WFH office expense budget, and outstanding learning & development opportunities
- Annual Global Gathering - so far we’ve been to Thailand, Vietnam, Bali, Dubai and are excited to meet in Gold Coast in Australia in September 2026
We’re AI-first, so you may meet some of our AI tools early in the process. They help us cut the noise, surface great talent fast and make sure every candidate gets a fair, consistent experience.
We verify candidate identity and location as part of our hiring process.
At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here employmenthero.com/legals/applicant-policy/
Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.
