Why This Job is Featured on The SaaS Jobs
This SDE II Frontend role stands out in the SaaS ecosystem because it sits at the product surface area where enterprise customers experience an AI platform day to day. With Netomi selling into large brands and positioning a no code approach to CX automation, the frontend becomes a core part of making complex workflows feel manageable, trustworthy, and scalable in a B2B SaaS setting.
For a SaaS career, the remit points to durable skills: owning UI modules, shaping frontend architecture, and treating build and test systems as first class engineering concerns. The emphasis on performance, reusable component libraries, and collaboration across backend, data science, and DevOps maps closely to how modern SaaS products ship and evolve. Experience with API driven interfaces, whether GraphQL or REST, also transfers well across SaaS companies where the UI is tightly coupled to platform capabilities.
The role is best suited to an engineer who prefers clear ownership and enjoys working on UI heavy features that have real operational impact for customers. It will fit someone who likes balancing implementation with maintainability, and who is comfortable partnering across functions to turn designs and platform constraints into reliable product experiences.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the Company:
Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.
Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us!
Netomi is a Y-Combinator and VC-backed Artificial Intelligence company that sits at the intersection of two rapidly developing fields: AI and customer service. Our clients include Fortune 1,000 companies. Our artificial intelligence platform gives customer service teams the ability to activate, manage & train their AI to deliver an experience that delights consumers and turns customer service into a competitive advantage.
We care about building a company that not only has the best technology and product on the market but also provides superior service to our customers.
Job Description:
We are looking for a skilled Frontend Engineer with strong expertise in modern JavaScript frameworks, hands-on experience in building scalable and responsive web applications, and a solid understanding of frontend architecture, performance optimization, and UI/UX best practices.
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Responsibilities
- Ownership of key UI modules
- Own front-end build and test systems
- Ensure the technical feasibility of UI/UX designs and implement them.
- Translating designs and wireframes into high-quality code
- Building reusable components and front-end libraries for future use
- Working with Backend, Data Science and DevOps engineers for API implementation and design.
- Optimize UI application for optimal performance and scalability
Requirements
- 3-6 years experience in building UI heavy features, preferably for a highly used B2B SaaS application
- Mastery of JavaScript or TypeScript, HTML5 and CSS3
- Hands-on experience with Vue.js or React.
- Knowledge of NodeJS as a backend for web applications is a plus
- Great knowledge of common web services technologies such as GraphQL, REST and Web Hooks.
- Experience with one or more unit, component and integration testing tools such as Jasmine, Karma, Jest, Mocha, Cypress.io etc.
- Great knowledge of UI code compilation, packing and distribution management
- B.E. or B.Tech in Computer Science or related fields
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Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
