Why This Job is Featured on The SaaS Jobs
Backend and infrastructure work sits at the core of any SaaS product that needs to be dependable at enterprise scale, and this role is framed around exactly that problem space. The focus on permissions-aware search and knowledge access points to a SaaS platform operating in complex customer environments, where latency, correctness, and security are product features rather than implementation details. The remit spans distributed systems, storage, and multi-cloud deployment, which are common pressure points as SaaS products mature and broaden adoption.
For a long-term SaaS engineering career, the value here is exposure to the mechanics that determine whether a cloud application can scale without degrading user experience or operational cost. The emphasis on design documents, monitoring, and production ownership aligns with the skills that transfer across modern SaaS organisations: building reliable services, hardening security end to end, and creating tooling that supports repeatable delivery across environments.
This role tends to suit engineers who prefer systems thinking over narrow feature delivery, and who like working across infrastructure and application boundaries. It also fits professionals who want a clear line of sight from architectural decisions to real-world performance, and who are comfortable collaborating on roadmap trade-offs while taking responsibility for production outcomes.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the Role:
Glean is looking for Backend/Infrastructure engineers to build a highly performant, scalable, secure, permissions-aware system that makes all the relevant enterprise knowledge readily available to employees in all contexts of their work. The role provides ample opportunities to work on various aspects of building a modern cloud-native application stack using the latest best practices - examples of some technical challenges you can work on are building a scalable, reliable distributed system and underlying storage, a unified application framework and data model that makes it easy to index diverse sources of information, end-to-end aspects of security - application layer, platform layer as well as IT security, laser focus on making the experience feel instant, while at the same time balancing the system cost implications, and tooling for comprehensive monitoring and deployment of the system in multiple cloud environments.
You will:
- Own impactful infrastructure problems from inception and architecture to production launch
- Write well thought out design documents and robust, high-quality and well-tested code
- Work collaboratively with a strong team to identify the most impactful projects we should be prioritizing in our roadmap
- Mentor more junior engineers or learn from battle tested ones
About you:
- BA/BS in computer science, or related degree
- Minimum 3+ years of experience working on infrastructure for distributed systems or cloud-native applications
- Thrive in a customer-focused, tight-nit and cross-functional environment - being a team player and willing to take on whatever is most impactful for the company is a must
- A proactive and positive attitude to lead, learn, troubleshoot and take ownership of both small tasks and large features
- Strong coding skills (for example in Go/Python/Java/C++ etc) with an emphasis on designing for reliability and scale, and writing well-tested components
- Familiarity with cloud native development practices in GCP/AWS/Azure is a plus
Location:
- This role is in person in Bangalore, India
Compensation & Benefits:
Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.
We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.
