Why This Job is Featured on The SaaS Jobs
This SDET role stands out in SaaS because it sits at the intersection of product velocity and reliability for an AI-driven communications platform. Mobile is a primary surface area for many subscription products, and the listing signals a mandate to build automation frameworks that scale across iOS and Android while integrating tightly with CI/CD. The emphasis on reporting and real-time visibility also reflects a SaaS operating model where quality is continuously measured in production-like pipelines, not only at release time.
From a career perspective, the work maps to core SaaS competencies that travel well across companies: designing test infrastructure as a platform, shaping test strategy, and translating failures into actionable engineering signals. Ownership of framework architecture and pipeline performance builds credibility with both engineering and product stakeholders, and the focus on AI-assisted tooling points to an emerging specialization in modern quality engineering workflows.
This role is best suited to someone who prefers building systems over executing checklists and who is comfortable setting standards across a geo-distributed group. It fits an engineer ready to influence design decisions, communicate trade-offs clearly, and act as a quality advocate across teams while staying hands-on in code and automation.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Your role
At Dialpad, we are building the future of AI-driven communication. As a Software Development Engineer in Test (SDET), you will lead the charge in building scalable, world-class mobile test automation frameworks that empower our engineering teams to ship with confidence and speed.
We are looking for a quality advocate who bridges development and testing. You bring excellent written and verbal communication skills and the ability to collaborate with a geo-distributed team on a shared vision. You will enhance and maintain mobile testing frameworks, lead design decisions, and work closely with other senior developers.
This position reports to a Quality Engineering Manager in the USA.
What you’ll do
- Design and optimize high-performance mobile automation frameworks (iOS/Android) that are fast, reliable, and scalable.
- Maintain performant and reliable CI/CD pipelines.
- Independently analyze test results and investigate failures to identify potential root causes and provide detailed reports.
- Build advanced reporting and tools to provide real-time visibility into product health and failure patterns.
- Develop and execute system performance testing against a variety of systems.
- Work closely with mobile engineers, QA partners, and product teams to ensure features are testable and automation-ready.
- Develop and execute a comprehensive test strategy.
- Perform functional, regression, and performance testing using automation tools.
- Lead the AI Frontier and integrate AI-powered tooling into the testing lifecycle to accelerate defect detection and script generation.
- Advocate for doing the right thing even if it’s difficult.
Skills you’ll bring
- 4+ years of experience as an SDET, Software Engineer, or Test Automation Engineer in SaaS environments.
- Strong programming experience in any top language, such as Python or Java.
- Experience with AI code generation, subagents, and modern code generation workflows.
- Deep, hands-on experience building scalable frameworks from scratch. The ability to articulate complex technical trade-offs to both engineers and non-technical stakeholders across global time zones.
- Highly organized with excellent written and verbal communication skills.
- Experience with cloud-based mobile device testing platforms like LambdaTest, BrowserStack, etc.
- Direct experience applying testing methodologies, including regression, integration, and performance testing
- Extensive knowledge of cloud technologies, including the testing of REST services.
- Strong people skills, as you'll work with other teams in different geographies.
- The "Plus" Factor includes: Experience with mobile programming languages Kotlin or Swift. Application of UX/Accessibility standards and a proactive approach to using Generative AI to optimize development workflows.
