Why This Job is Featured on The SaaS Jobs
This Product Manager Lead role sits at the intersection of core SaaS product craft and infrastructure-heavy domain complexity. Global payroll and payments platforms tend to behave like multi-tenant SaaS plus regulated financial workflows, where reliability, data integrity, and country-by-country variation shape what “good product” looks like. That makes the remit inherently cross-domain, spanning customer problems, platform constraints, and internal systems that must scale predictably.
From a SaaS career standpoint, the position offers leverage in two directions that translate well across the ecosystem: leading a product management function while staying close to technical trade-offs. Experience setting measurable goals, synthesising research into crisp problem definitions, and shipping across multiple product areas maps directly to how mature SaaS organisations run portfolio-level product development. The emphasis on AI-assisted planning and analysis also reflects a growing expectation that product leaders operationalise modern tooling, not just experiment with it.
This is best suited to a product leader who prefers structured decision-making, clear communication, and hands-on engagement with engineering discussions. It will resonate with someone motivated by mentoring other PMs and building alignment across stakeholders, while remaining accountable for execution quality in a complex B2B SaaS environment.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Papaya Global is a rapidly growing, award-winning B2B tech unicorn with an ambitious mission to revolutionize the payroll & payments industry. With over $400M raised from multiple tier-one investors, our innovative technology provides a comprehensive solution for managing global workforces, encompassing everything from hiring and onboarding to managing and paying employees in over 160 countries.
We are seeking a
Product Manager Lead who will be responsible for leading a team of product managers, product planning, delivery, and marketing throughout the product lifecycle.
You will:
- Maximize clarity by bringing a data-driven mindset to setting goals and milestones.
- Conceptualize and analyze different parts of our infrastructure and how they interrelate.
- Inspire the company by creating bold, game-changing ideas and delivering them across a set of customer problems.
- Elicit non-obvious customer needs, synthesize research to gain a deep understanding and narrow definition of a problem.
- Co-create with teammates to deliver high-quality results. Speak and write with clarity and comfort in deep technical discussions with engineers about the pros and cons of different approaches.
- Lead and mentor a team of product managers, driving alignment, execution quality, and professional growth across the product organization.
- Leverage AI-driven tools and methodologies to improve product planning, prioritization, data analysis, and decision-making across multiple product domains.
- Use AI capabilities to enhance synthesis of customer insights, market research, and technical complexity into clear product direction and strategy.
- Drive adoption of AI-assisted workflows within the product organization to improve efficiency, experimentation velocity, and product quality.
Requirements:
- 7+ years of experience as Product Manager or Technical Product Manager at world-class SaaS companies with significant growth and best-in-class product standards.
- 2+ years of experience leading product management teams.
- Product experience in building and launching highly scalable and reliable services is a plus.
- High bar across all dimensions—from personal contributions to team performance to product quality.
- Strong bias toward action, collaboration, and clear communication with a focus on simplification of complex topics.
- Hands-on, execution-oriented mindset with willingness to deep dive into technical and product challenges.
- Customer-centric mindset with proven ability to solve complex product problems and drive customer satisfaction.
- BA/BS in Computer Science or related field.
- Strong technical understanding from high-level architecture down to system-level considerations.
- Proven ability to leverage and implement AI tools in product leadership, including building AI-enabled workflows for strategy, prioritization, data-driven decision-making, and cross-functional execution, as well as driving adoption of AI across product processes at scale.
